Organizational citizenship behavior is an individual and voluntary behavior that is not designed directly by formal reward system. Nevertheless, it causes increase in effectiveness and efficiency of organizational performance. This study aims to evaluate and analyze relationship between organizational citizenship behavior and profitability of branches of Mellat Bank in Kerman Province in Iran. Sample consists of all employees of Mellat Bank branches in Kerman Province that work in 87 branches of Kerman Province. Records and documents of bank branches as well as a questionnaire were used for data collection. Results of Pearson correlation coefficient suggest that there is a significant relationship between citizenship behavior and profitability in branches of Mellat Bank in Kerman Province. Based on results from regression analysis, it was revealed that dimensions of civil participation and respect predict profitability of the bank branches positively and significantly.

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The purpose of this study is analyzing the relationship between employee empowerment and organizational success in Sarcheshmeh Copper Complex. This is an applied research and the nature and method is descriptive and correlational. The Statistical population was all employees of Sarcheshmeh Copper Complex (2628 persons). The sample size is based on Morgan table is 335 people who were selected using stratified random selection. In order to measure empowerment, the questionnaire based on aspects of competence, sense of meaning, sense of effectiveness, autonomy and trust in colleagues have been used and organizational success was measured using a questionnaire based on the speed of service, flexibility in service delivery, integrity and innovation in the delivery of service. Reliability of empowerment and organizational success respectively was 0.939 and 0.950. To examine the hypothesis the correlation and regression analysis were used. The results showed that there is a direct and significant relationship between empower employees and its dimensions with organizational success in Sarcheshmeh Copper Complex and dimensions of empowerment are predictive for the success of the organization.