The article discusses the issues of human resource management of customs authorities: the main methods and forms of the process of selection and placement of personnel of customs authorities. The results of the analysis of the organization of the process of selection and placement of officials and employees of customs authorities on the example of the Samara customs are presented. Practical recommendations for improving the organization and increasing the efficiency of the process of selection and placement of personnel in the customs authorities of the Russian Federation, formed on the basis of the DEA analytical method, are proposed.