Culture shock is one of the main problems for newcomer students. Some factors influencing culture shock include social support, emotional intelligence, and resilience. This study aimed to investigate the direct effect of social support and emotional intelligence on culture shock and indirectly through resilience. 85 newcomer students participated in the sudy filling the Culture Shock Questionnaire developed by Mumford in 1998, the Multidimensional Scale of Perceived Social Support developed by Zimmet et al in 1988, The Brief Resilience Scale by Smith in 2008, and Emotional Intelligence Questionnaire developed by Victor Dulewicz & Malcolm Higgs in 1999. The data were analyzed by using SmartPLS 3.0. The result of the study showed that social support and emotional intelligence influenced culture shock significantly. Also, the result showed that resilience had a mediation effect on those relationships. The institution or university needs to create a learning environment which facilitate diversity. Thus, guidance and counseling services should be utilized to avoid and overcome the culture shock problem.

This article aims to reveal the management of student study time after the Covid-19 pandemic in dealing with culture shock in Indonesia. This article uses qualitative research method. This type of research is a case study, namely culture shock post covid-19 pandemic. Research problems in research are explained descriptively. The data collection technique that is with the library such scientific articles, books, and other sources relevant to the research topic. The data analysis technique uses a technique popularized by Miles & Huberman, which consists of condensation, data presentation, and drawing conclusions. This study found that students experienced various culture shocks due to changes in the learning process, namely from offline face-to-face to online virtual face-to-face. Culture Shock happened again for the second time when the Covid-19 pandemic was gone, so all activities, namely offline learning, returned to normal. Therefore, to reduce the effect of culture shock, it is necessary to have adaptations in managing study time management, meaning that building and restructuring good study time management is the primary key to surviving these situations and conditions.