Discovering Out-of-Domain(OOD) intents is essential for developing new skills in a taskoriented dialogue system. The key challenge is how to transfer prior IND knowledge to OOD clustering. Different from existing work based on shared intent representation, we propose a novel disentangled knowledge transfer method via a unified multi-head contrastive learning framework. We aim to bridge the gap between IND pre-training and OOD clustering. Experiments and analysis on two benchmark datasets show the effectiveness of our method. 1

Discovering out-of-domain (OOD) intent is important for developing new skills in taskoriented dialogue systems. The key challenges lie in how to transfer prior in-domain (IND) knowledge to OOD clustering, as well as jointly learn OOD representations and cluster assignments. Previous methods suffer from in-domain overfitting problem, and there is a natural gap between representation learning and clustering objectives. In this paper, we propose a unified K-nearest neighbor contrastive learning framework to discover OOD intents. Specifically, for IND pre-training stage, we propose a KCL objective to learn inter-class discriminative features, while maintaining intra-class diversity, which alleviates the in-domain overfitting problem. For OOD clustering stage, we propose a KCC method to form compact clusters by mining true hard negative samples, which bridges the gap between clustering and representation learning. Extensive experiments on three benchmark datasets show that our method achieves substantial improvements over the state-of-the-art methods.

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