<p>Maintenance methods have become automated and innovative, especially with the transition to maintenance 4.0. However, social issues such as coronavirus disease of 2019 (COVID-19) and the war in Ukraine have caused significant departures of maintenance experts, resulting in the loss of enormous know-how. As part of this work, we will propose a solution by exploring the knowledge and expertise of these experts for the purpose of sharing and conservation. In this perspective, we have built a knowledge base based on experience and feedback. The proposed method illustrates a case study based on the single excitation configuration interaction (SECI) method to optimally capture the explicit and tacit knowledge of each technician, as well as the theoretical basis, the model of Nonaka and Takeuchi.</p>
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