Currently, level of service(LOS) analysis methods for pedestrian sidewalks are provided in Korean Highway Capacity Manual (KHCM, 2013). However, conventional methods provided in the KHCM produce most of pedestrian sidewalks' LOS as level A, indicating that existing analysis methods are unable to reflect realistic pedestrian sidewalks' LOS. The objectives of this research are to identify the suitability of current LOS criteria and to propose improved LOS evaluation criteria and methods with pedestrian volume data carried out for 10,000 sites in 2009. This research proposes new criteria by using the qualitative definition of LOS proposed by Fruin and Hall, new standard Korean human scale and new criteria of pedestrian occupancy space. Application results of new criteria show that more realistic results can be achieved than the existing methods. It is expected that applying the newly developed criteria and methods can make planning, design and construction of pedestrian sidewalks more realistic and various.

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