5 Quality improvement- development of an interactive staff education session to raise confidence in discussing LGBTQ+ issues in the hospice setting

Abstract

Mean 'pain' score changed from 1.9 to 1.2, with 47% of the 125 patients with pain improved . Mean 'breathlessness' score improved from 1.1 to 0.8, with 48% of the 64 patients with breathlessness improved . Mean 'anxiety' score changed from 1.9 to 1.3, with 42% of the 73 patients with anxiety improved . Mean 'feeling depressed' score changed from 1.5 to 1.0, with 52% of the 56 patients with depressed mood improved . Mean 'information needs' score changed from 1.2 to 0.9, with 78% of the 36 patients wanting more information improved.Conclusions For the first time in UK, an inpatient hospice has systematically used routinely-collected outcomes date to demonstrate the marked positive impact of the clinical care provided.