“…The research made use of a mixed-methods approach that incorporated both textual and numerical data to construct the theoretical model. In conducting the research, the study drew on the principles of systems engineering, an interdisciplinary field that uses a systematic, iterative, and holistic approach to designing high quality technical systems [19,28,47,60]. Its principles, however, are broadly applicable to non-technical systems, and were deemed suitable for this study, as it sought to produce a strategic assessment that functions as an integrated, coherent whole.…”