“…As argued in (Antonacci et al, 2016), the use of BPM in healthcare sector is becoming a key enabler for the improvement of healthcare processes, since the healthcare environment is becoming more dynamic and volatile, and follows more complex processes, the combination of agent based model with business process may be efficient for resolving simulation's limitations in BP in terms of resource allocation, in the other hand, managing the availability of resources in healthcare sector is a very challenging problem with very little research attention. For this reason, the use of business process modeling combined with the adoption of simulation-based analysis provides a cost effective, accurate, and rapid way to evaluate alternatives before committing the required effort and resources (Tumay, 1996;Nakatumba, Rozinat, and Russell, 2009).…”