A cumulative review on the utilisation of drug information services provided in India

Abstract

Objective To understand the utilisation of drug information services provided in India. Key findings The quantitative aspects of drug information queries were assessed. Majority of the queries were raised from the General Medicine Department (43.64%) and by clinicians (41.77%), most of them were regarding adverse drug reactions (18.17%) and the prime purpose of the enquirer was to update knowledge (46.73%). The three steps for qualitative assessment and evaluation of drug information services were assessed and the overall response from the receiver’s perspective was found to be very good/satisfactory and the provider’s perspective was rendered excellent. Summary There is an increased need to expand the scope of drug information services and promote awareness regarding the services and it is recommended that every hospital have a Drug Information Centre.

Assessment on the Pattern of Drug Information Queries in a Tertiary Care Hospital, Chennai

“…On evaluation, it was found that most of the queries were received from the Department of General Medicine similar to certain studies 7,13,15 while other departments like Pulmonology and Cardiology also received a similar number of queries with slight variation. It may be due to general physicians dealing with patients with multiple diseases thus the requirement for drug-related information.…”