A Dashboard to Support Management of Business Analytics Capabilities

Abstract

Business analytics (BA) systems create value and provide competitive advantage for organisations. They involve technology and data infrastructure, BA capabilities and business processes that provide useful insights and support decision-making. To provide value and competitive advantage, BA capabilities should be valuable, rare and inimitable, and have organisational support (VRIO). In this paper, we develop and evaluate a prototype dashboard for the VRIO assessment of BA capabilities. The dashboard is intended to support the strategic management of BA capabilities. We discuss implications of the prototype dashboard for researchers and practitioners and suggest directions for future research.

The impact of business analytics capability on data-driven culture and exploration: achieving a competitive advantage

“…Firms need to develop resources such as data-driven culture and the passion for organizational learning to create a big data analytics capability (Gupta and George, 2016). To offer strategic value and competitive advantage, business analytics capabilities should be valuable, rare and inimitable, and have the support of the organization (Santiago Rivera and Shanks, 2015). Big data analytics enables firms to leverage for competitive advantage (Behl, 2020).…”

“…The business analytics capability has been believed as a mediator between the data and the value the organization can leverage from that data through actions based on better decisions (Vidgen et al , 2017). Business analytics systems include the use of business analytics capabilities and technologies to collect, transform, analyse and interpret data to support decision-making (Santiago Rivera and Shanks, 2015).…”

“…Business analytics capabilities and technologies include data warehousing, reporting, online analytical processing, dashboarding, data visualization, predictive modelling and forecasting systems (Santiago Rivera and Shanks, 2015). The continuous launch of a new product and service offerings are considered important elements of a firm's continued survival and success (Yalcinkaya et al, 2007).…”

Business Intelligence for IT Governance of a Technology Company

“…BA is considered a key element for helping decision makers and analysts throughout a project lifecycle [26]. BA is presented as a crucial asset for decision makers, who need comprehensive dashboarding, and online analytical processing technologies to improve and to enhance their decision-making capabilities [27]. This area embraces statistical analysis, data visualization, predictive modelling, and forecasting systems.…”

Geospatial Dashboards for Monitoring Smart City Performance

“…Rahman summarized these pitfalls as 13 mistakes and provided examples [42]. Santiago and Shanks adopted these pitfalls when designing a dashboard to support the management of business activities [45]. Understanding these pitfalls contributes to best practices for dashboard design.…”