A dynamic multi-dimension trust model for information service quality evaluation

Xu, Zhicheng; Li, Xiang; Xiong, Wanyin; Lin, Qixiao; Mao, Jian

doi:10.1016/j.procs.2021.04.103

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Cited by 7 publications

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“…Merchants collaborate with logistics providers during the return procedure. The B2C platform allows customers to apply for a refund online [13]. Consumers can choose to return the goods personally, or logistics service professionals can collect them from their homes.…”

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confidence: 99%

Construction of Rural E-Commerce Logistics Service Quality Evaluation System and IoT Applications under the Background of New Retail

Yang

2022

Wireless Communications and Mobile Computing

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How to build a quality evaluation system for local e-commerce logistics services has been studied against the backdrop of new retailers, and how to evaluate the quality of logistics services has been standardized by updating the quality control mode for local e-commerce logistics services will be done. An evaluation index and a nearby e-commerce logistics service quality evaluation system have been established. Finally, according to the survey, the proposed quality evaluation system for local e-commerce logistics services is highly practical, enabling faster logistics transportation while minimizing usage, and the quality of local e-commerce logistics services can be effectively improved.

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confidence: 99%