2020
DOI: 10.4018/jdm.2020070102
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A Framework for Building Mature Business Intelligence and Analytics in Organizations

Abstract: As activities are increasingly being digitalized in business and society, organizations have sought ways to effectively and competitively, use data. Business intelligence and analytics (BI&A) systems which support managerial decision-making continue to be developed and used. Given the importance of these systems, it would be useful to have a comprehensive and mature guide to support their development and improvement. This research proposes a BI&A Competitive Advantage Maturity Model to identify the mai… Show more

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Cited by 13 publications
(11 citation statements)
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“…The evolution of AI lately and its advancement in numerous fields is because of three main factors: huge volume of data, better algorithms, and considerably improved computational hardware [2,55]. This advancement has pulled in the consideration of enormous technology-oriented businesses to AI technologies.…”
Section: Artificial Intelligence and Machine Learning In Organizationsmentioning
confidence: 99%
See 1 more Smart Citation
“…The evolution of AI lately and its advancement in numerous fields is because of three main factors: huge volume of data, better algorithms, and considerably improved computational hardware [2,55]. This advancement has pulled in the consideration of enormous technology-oriented businesses to AI technologies.…”
Section: Artificial Intelligence and Machine Learning In Organizationsmentioning
confidence: 99%
“…Refs. [22,24,55] developed theoretical frameworks that incorporate AI advancements, representation learning and machine learning tools to implement classification and prediction tasks with the guarantee of aligning analytics requirements with the organizational strategy. Ref.…”
Section: Ai Knowledge Management and Decision-making Processmentioning
confidence: 99%
“…Carvalho et al. (2019) develop a maturity model using literature review and George et al. (2020) use the Delphi method to find the maturity levels.…”
Section: Literature Reviewmentioning
confidence: 99%
“…, 2016, 2018; Carvalho et al. , 2019; George et al. , 2020), comprising 10% of readiness literature, have used methodologies prescribed for designing systems (e.g.…”
Section: Literature Reviewmentioning
confidence: 99%
“…In order for a manufacturing enterprise to function effectively not only must it have an effectively functioning manufacturing system, but also (and above all) efficient information flow as well as fast and correct decision making (George, Schmitz & Storey, 2020;Gola, 2014;Świć & Gola 2013). One of the basic tools for planning and realisation of production utilized in Polish enterprises is ERP class.…”
Section: Introductionmentioning
confidence: 99%