A framework proposition to identify customer value through lean practices

Peralta, Carla; Echeveste, Márcia Elisa Soares; Lermen, Fernando Henrique; Marcon, Arthur; Tortorella, Guilherme Luz

doi:10.1108/jmtm-06-2019-0209

Cited by 31 publications

(18 citation statements)

References 73 publications

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“…results and in the visualization of business strategies (Hidayat, Hendrix and Hidayat, 2018;Marin et al, 2017;Fulga et al, 2016;Marin et al, 2015). The VB is used to assist entrepreneurs in implementing the LS process, and to present a product to consumers and test its acceptance (Peralta et al, 2020). The MVP allows examining the functionality of the technology and its main business and commercialization potentials, in view of the benefits for the customer and the user (Maludin et al, 2021;Zimmermann et al, 2021;Gbadegeshin, 2018).…”

Section: Business Model Canvas (Bmc)mentioning

confidence: 99%

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Lean Startup Practices: Operationalizing the Technological Business Planning Process in an Academic Environment

Reis

Fernandes

Araújo

et al. 2022

ECIE

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The generation of innovation in the academic environment involves the development of technology/product, technological transfer and business, which together make up the Technological Business Planning Process (TBPP). This process can be divided into three stages: world of technology (initial stage), world of transition from technology to product and business (intermediate stage), and world of business (final stage). In this context, there is the Lean Startup (LS) methodology, which comprises a set of potential practices to facilitate the operationalization of these stages of development. However, the existing literature is incipient and lacks guidance on the LS practices with the greatest potential to contribute to each of these stages, which constitutes a theoretical gap. Thus, this research aims to identify the LS practices most used by researchers-entrepreneurs in the different stages of the Technological Business Planning Process. The methodological approach used was the case study in an important Brazilian public university. In this context, nine innovation projects in the process of generating technological business were analyzed. The results show four main contributions: i) the practices contributed mainly to the intermediate phase of the TBPP; ii) BMC and MVP were considered the most important practices to operationalize TBPP; iii) the LS practices contributed significantly to the knowledge management between team projects; and iv) the combined implementation of the practices highlighted the benefits for TBPP. This study contributes to technology innovation management in the academic environment and provides some gaps that can be developed in future works in technological projects context.

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Section: Business Model Canvas (Bmc)mentioning

confidence: 99%

“…(2016);Marin et al (2015); Osterwalder and Pigneur (2010)Validation Board (VB)It is a tool to test customer viability, of the problem, and the adequacy of solutions for each customer segment. It allows to test the assumptions of a business Peralta et al (2020)Ries (2012)…”

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confidence: 99%

Lean Startup Practices: Operationalizing the Technological Business Planning Process in an Academic Environment

Reis

Fernandes

Araújo

et al. 2022

ECIE

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“…Tomasevic et al (2020) analyzed theoretical aspects of Lean in high-mix/low-volume industry identifying the level of Lean maturity, the scope of Lean, the way Lean is implemented, tools and practices that are commonly used and possible directions for future research, based on studies published up to September 2019. Peralta et al (2020) explored the practices used to identify customer value through Lean approaches and presented the future research agenda on customer value identification, reviewing the literature until May 2019. Ejsmont et al (2020) systematized the knowledge about the integration of LM and I4.0 concepts, identified the most important research trends and defined directions for future research, based on articles dated between 2011 and 2019.…”

Section: Introductionmentioning

confidence: 99%

Future research methodologies of lean manufacturing: a systematic literature review

Psomas

2021

IJLSS

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Purpose A rich agenda for future research in the field of Lean Manufacturing (LM) is available in the academic literature. The purpose of this paper is to determine the LM future research methodologies suggested in the literature and to classify them into themes. Classifying these themes into broad categories is also an aim of the present study. Design/methodology/approach For the purpose of the present study, a systematic literature review (SLR) of peer reviewed journal articles in LM was conducted. A total of 214 articles published in 46 journals during 2010–2020 were collected from four major management science publishers, namely, Emerald Online, Elsevier/Science Direct, Springer Link and Taylor and Francis. To organize the qualitative data into meaningful themes and these themes into broad categories, the quality tool “affinity diagram” was applied. Findings The review of LM articles that are increasing over time reveals the “vital few” academic journals, which have published most of the sample articles. The plethora of the suggested future research methodologies are analytically presented and classified into meaningful themes, namely, the size of the research sample and its composition, several types of study (other than surveys), longitudinal studies, applying advanced statistical analysis and (mathematical) modeling techniques, objective, real and quantitative data, surveys, mixed/multiple research studies, reliability and validity analysis, using computer-aided technology for data collection and processing and research collaborations. These themes in turn are classified into broad categories, namely, study, data and statistical analysis and modeling. Research limitations/implications This SLR is not comprehensive because the number of the databases searched is restricted to four. Moreover, the literature review is limited to peer reviewed journal articles regarding Lean only in the manufacturing sector, while the subject reviewed is limited to the future research methodologies. The subjectivity of classifying the large number of the future research methodologies into themes and these themes into broad categories is also a limitation of the present SLR. Based on these limitations, future literature review studies can be carried out. Practical implications Researchers can be analytically informed about the future research methodologies suggested in the literature and their respective key themes and broad categories, to design original research studies of high academic and practical value. Originality/value This study goes beyond previous SLRs on LM by presenting analytically the plethora of the future research methodologies suggested in the literature as well as by identifying natural patterns or groupings of these methodologies.

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“…Tomasevic et al (2020) based their study on articles with regard to Lean in high-mix/low-volume industry which were published up to September 2019 and identified directions for future research. Peralta et al (2020) reviewed articles focusing on the practices employed to identify customer value through Lean which were published up to May 2019 and determined the future research agenda. Ejsmont et al (2020) focused on articles with regard to the integration of LM and I4.0 methodologies which were published between 2011 and 2019 and identified directions for future research.…”

Section: Introductionmentioning

confidence: 99%

Country-related future research agenda of Lean Manufacturing–A systematic literature review

Psomas

2021

BIJ

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PurposeMany future research proposals of Lean Manufacturing (LM) are presented in the literature. The purpose of this paper is to determine these future research proposals of LM which are country-related and classify them.Design/methodology/approachA systematic literature review (SLR) of peer-reviewed journal articles in LM was conducted. A total of 145 articles published in 34 journals during 2010–2020 were collected from four major management science publishers namely, Emerald Online, Elsevier/Science Direct, Springer Link and Taylor and Francis. The country-related future research proposals of LM identified in the literature were classified according to, firstly, the continent of the country of reference, and secondly, some form of natural affinity of these proposals creating meaningful themes. The quality tool “affinity diagram” was applied to classify the country-related future research proposals of LM.FindingsThe country-related future research proposals of LM, which are increasing in the literature over time, refer mostly to studies to be conducted in several continents/countries and to multinational studies. Conducting studies specifically in Asia, Europe, South and North America, Africa and Australia–New Zealand is also suggested. The plethora of the country-related future research proposals of LM were classified, based on the affinity of their content, into 18 meaningful themes. These themes were also classified based on their affinity into two broad categories, namely “themes concerning the LM approach itself” and “themes concerning factors outside the LM approach”.Research limitations/implicationsThe restricted number of the databases searched and the subjectivity of classifying the large number of the country-related future research proposals into themes are the main limitations of the present SLR. Based on these limitations, future literature review studies can be carried out.Practical implicationsUseful proposals are provided to researchers of several countries for conducting original and country-specific research studies which can enrich the knowledge of the implementation of LM under the specific circumstances of a country for the benefit of practitioners.Originality/valueThis study goes beyond previous literature review studies on LM by focusing exclusively on the LM future research agenda which is country related. The analytical presentation of the country-related future research proposals as well as the formulation of clusters of these proposals make the present SLR study substantially different from those carried out worldwide so far.

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A framework proposition to identify customer value through lean practices

Cited by 31 publications

References 73 publications

Lean Startup Practices: Operationalizing the Technological Business Planning Process in an Academic Environment

Lean Startup Practices: Operationalizing the Technological Business Planning Process in an Academic Environment

Future research methodologies of lean manufacturing: a systematic literature review

Country-related future research agenda of Lean Manufacturing–A systematic literature review

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