A fuzzy AHP classification of container terminals

Adenso‐Díaz, Belarmino; Álvarez, Nicanor García; Alba, J. A. Lago

doi:10.1057/s41278-019-00144-4

Cited by 12 publications

(6 citation statements)

References 46 publications

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“…To handle uncertainty, the ordinary AHP method was extended to the fuzzy sets theory, and F-AHP was introduced. In literature, the F-AHP method has been successfully applied in many studies, including in-flight service quality evaluation (Li et al, 2017), the classification of container terminals (Adenso- Díaz et al, 2019), and the prioritization of traffic accessibility criteria (Stanković et al, 2019). In this study, we adopted Buckley's (1985) approach, which received the least criticism in the existing literature (Kahraman et al, 2018).…”

Section: The F-ahp Methodsmentioning

confidence: 99%

Application of Fuzzy AHP and Fuzzy MARCOS Approach for the Evaluation of E-Service Quality in the Airline Industry

Bakır

Atalık

2021

Decis. Mak. Appl. Manag. Eng.

121

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Airlines today use e-services extensively for marketing activities and the distribution of services. Monitoring and evaluating e-service quality are essential for customers’ satisfaction and thus the success of airlines. This study aims to evaluate e-service quality in the airline industry from the point of view of the consumers. To achieve this, an integrated Fuzzy Analytical Hierarchy Process (F-AHP) and Fuzzy Measurement Alternatives and Ranking according to Compromise Solution (F-MARCOS) approach was proposed to handle the uncertain and imprecise nature of e-service evaluation. In the first stage, e-service quality criteria were prioritized using the F-AHP method. Then, a real-world case study was carried out on scheduled airlines to demonstrate the applicability of the proposed approach using the F-MARCOS method, utilizing a total sample of 395 airline passengers in Turkey. As a result, the top three e-service criteria were found as reliability, understandability and security. A three-stage sensitivity analysis was also conducted to examine the credibility and stability of the results. This study is the first study to integrate F-AHP and F-MARCOS methods for the first time in literature.

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Section: The F-ahp Methodsmentioning

confidence: 99%

Application of Fuzzy AHP and Fuzzy MARCOS Approach for the Evaluation of E-Service Quality in the Airline Industry

Bakır

Atalık

2021

Decis. Mak. Appl. Manag. Eng.

121

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“…Academics widely adopt AHP in multiple studies related to port management [55][56][57][58]. Although there has been a lack of its use in marina management [59], some examples exist [3,11].…”

Section: Ahp Surveymentioning

confidence: 99%

Economic Valuation of Landscape in Marinas: Application to a Marina in Spanish Southern Mediterranean Coast (Granada, Spain)

Martín

Piqueras

2022

Land

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Assigning a monetary value to a landscape improves its importance. It helps to realize the magnitude of the benefits that can be obtained and represents the basis for applying protection and improvement policies. As a case study, we considered Marina del Este, located on the Spanish Southern Mediterranean coast, characterized by the presence of protected natural areas of great value and a rugged coastline beautiful to sailors. This study applies the analytic multicriteria valuation method (AMUVAN) to estimate the landscape’s economic contribution. This method combines the analytic hierarchy process and discounted cash flow analysis. A total of 16 participants were considered, all with knowledge about the marina, which included areas of the marina management, management organizations with competencies in the marina environment, commercial operation, and university professors. They weighted the importance of landscape concerning the rest of the marina activities, use versus non-use values, and the components of the total economic value (TEV) of the landscape within marinas as a natural asset. Results expressed that the landscape may reach a value of around 16.3 million euros. It represents more than 3000% of the value of the marina’s profit and loss account. A detailed analysis of the components of the TEV makes it possible to propose strategies to improve the economic value of the landscape.

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“…AHP has been widely adopted by academics in multiples studies [51][52][53]. Although AHP has been applied to commercial ports [54,55], there is a lack of application in the management of marinas [56].…”

Section: Methodsmentioning

confidence: 99%

Assessing the Relationship between Landscape and Management within Marinas: The Managers’ Perception

Martín

Piqueras

2022

Land

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Marinas are maritime features related to nautical tourism. The contemplation of pleasant surroundings acquires great importance in achieving this leisure character. The European Landscape Convention undertakes the necessity of integrating landscape into the planning policies. Thus, the marina’s management decision-making processes should reflect this awareness of the landscape. However, the landscape evaluation has not been appropriately considered despite its importance. This research attempts to introduce an initial framework to evaluate this influence, highlighting the strengths and weaknesses of the different subjects. For this purpose, the most significant elements of the marina management related to the landscape were rated, both from management and landscape perspectives. Two expert panels from Spain were used: 23 experts evaluated the above elements following the Delphi method, and 17 weighted the main management activities using DHP. Results show that there is a lack of concern for the landscape. Managers tend to consider physical conditions, whereas subjective conditions are relegated to the background. In this respect, this methodology provides the first stage for the landscape/management relationship, helping managers identify the main topics and prioritize related actions.

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A fuzzy AHP classification of container terminals

Cited by 12 publications

References 46 publications

Application of Fuzzy AHP and Fuzzy MARCOS Approach for the Evaluation of E-Service Quality in the Airline Industry

Application of Fuzzy AHP and Fuzzy MARCOS Approach for the Evaluation of E-Service Quality in the Airline Industry

Economic Valuation of Landscape in Marinas: Application to a Marina in Spanish Southern Mediterranean Coast (Granada, Spain)

Assessing the Relationship between Landscape and Management within Marinas: The Managers’ Perception

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