A fuzzy MCDM approach for evaluating banking performance based on Balanced Scorecard

Wu, Hung-Yi; Tzeng, Gwo‐Hshiung; Chen, Yi‐Hsuan

doi:10.1016/j.eswa.2009.01.005

Cited by 418 publications

(246 citation statements)

References 45 publications

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“…Further processing of the results must include the multi-criteria evaluation of performance of the cluster. Multi-criteria methods are used for both theoretical and practical tasks since they are universal and enable to carry out a quantitative study for any complex phenomenon with many indices ( Jakimavičius and Burinskienė 2007;Žvirblis and Zinkevičiūtė 2008;Jakimavičius and Burinskienė 2009;Shevchenko et al 2008;Wu et al 2009;Žvirblis and Buračas 2010;Podvezko 2011). To evaluate clusters' performance quantitatively, various aspects should be formalized, which means that the criteria should be developed and integrated into one generalized quantity.…”

Section: Fig 1 -Multi-criteria Decision Making Source: Pohekar and mentioning

confidence: 99%

Towards Competitive Regional Development Through Clusters: Approaches to Their Performance Evaluation

Tvaronavičienė¹,

Razminienė²

2017

JOC

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It is notable that the interest in clusters and their role in sustainable regional development are increasing as scholars often review this topic. Valuable observations are made on how the clusters should be researched in order to improve their performance which would result in economic growth both on regional and national scale. Clusters' performance is complicated to evaluate as the measures of the aspects that must be calculated differ and the most appropriate solution to formalize these aspects should be found. Different multi-criteria evaluation methods are suggested by scholars for a quantitative evaluation of performance of a certain phenomenon. This study attempts to present the clusters' performance evaluation by applying the multi-criteria SAW method. Seven clusters from Lithuania and Latvia were examined to serve the purpose of this study. The multi-criteria analysis could be used as a method in further evaluation of clusters' performance for it is comprehensible, easy to apply, helpful in the data evaluation of different measures and it provides adequate results, which is very important in a quantitative analysis. The results suggest that processes are very important in clusters' performance evaluation for clusters which show good results with processes, stay in high positions, whereas clusters which are keeping behind with processes show worse results in their performance. The study still needs to be supplemented by more clusters to obtain specific information and to elaborate on more specific clusters' performance evaluation methods.

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Section: Fig 1 -Multi-criteria Decision Making Source: Pohekar and mentioning

confidence: 99%

Towards Competitive Regional Development Through Clusters: Approaches to Their Performance Evaluation

Tvaronavičienė¹,

Razminienė²

2017

JOC

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“…In the study [5,6,8], the fuzzy modelling presents the importance of factors that contribute to increasing the quality of services. It is specified that products and services need to be constantly improved and technologically updated, to strengthen the customer relationship and to satisfy the needs and wishes of the clients.…”

Section: China's Banking Systemmentioning

confidence: 99%

Dimensions Used in the Development of Banking Strategy in Romania and China

Rus¹,

Mocan²

2018

dtssehs

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Abstract. Due to the dynamics of the market and the financial crisis, the banking system has experienced different stages of development. In order to identify the important dimensions to be assessed and taken into account in the development of a strategy, the questionnaire-based survey was used. The questionnaire was applied to Romanian participants. Respondents consisted of bank managers or directors. Following the application of this questionnaire the data have been interpreted and outlined actions to be taken into account for the Romanian banking competitiveness. Researching the literature hypotheses for Romania and China has been assessed.

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“…Here, the decision alternative with the highest rank is the one that is closest to the ideal solution; conversely, in methods such as TOPSIS, the highest ranked decision alternative does not always represent the closest one to the ideal solution (Valahzaghard & Ferdousnejhad, 2013). The VIKOR method has been applied to the problems of producer management and prioritization in the supply chain (Liou & Chuang, 2010;Liu & Du, 2008;Lixin 2008;Tianchang et al, 2008) optimization of processes (Tong , 2007), evaluation of banking performances (Wu et al, 2009) and in earthquake and environmental engineering (Opricovic & Tzeng, 2004). This method has also been used in urban and water resource management (Chang & Hsu, 2009;Opricovic, 2009) .…”

Section: Ahp-vikor Bridge Structural System Selection In Urban Areasmentioning

confidence: 99%

AHP-VIKOR Bridge Structural System Selection in Urban Areas Tehran Interchanges Case Study

Ramezanianpour¹,

Tabatabaei²,

Pourlak³

et al. 2016

AMBIENT SCIENCE

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A fuzzy MCDM approach for evaluating banking performance based on Balanced Scorecard

Cited by 418 publications

References 45 publications

Towards Competitive Regional Development Through Clusters: Approaches to Their Performance Evaluation

Towards Competitive Regional Development Through Clusters: Approaches to Their Performance Evaluation

Dimensions Used in the Development of Banking Strategy in Romania and China

AHP-VIKOR Bridge Structural System Selection in Urban Areas Tehran Interchanges Case Study

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