2021
DOI: 10.14569/ijacsa.2021.0120710
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A Fuzzy MCDM Approach for Structured Comparison of the Health Literacy Level of Hospitals

Abstract: The primary objective of this study is to develop a hybrid multi-criteria decision-making (MCDM) model to evaluate and compare the organizational health literacy responsiveness (OHLR) level of hospitals. To achieve this goal, the health literacy performance indicators are selected, some potential uses of single and hybrid MCDM and qualitative approaches for structured comparison purposes are illustrated, one more common hybrid approach based on the Fuzzy Analytic Hierarchy Process and fuzzy Delphi method was c… Show more

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