A Generic Platform for Enterprise Gamification

Herzig, Philipp; Ameling, Michael; Schill, Alexander

doi:10.1109/wicsa-ecsa.212.33

Cited by 99 publications

(69 citation statements)

References 6 publications

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“…This may be operators who could drive more efficient, maintenance mechanics who need to choose between different repair options, and planners who influence the operations in a particular region. ELSA in this case would act as a mediator to introduce game mechanics such as points or relevant feedback to players [5].…”

Section: Elsamentioning

confidence: 99%

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A Feasibility Study for Gamification in Transport Maintenance: Requirements to Implement Gamification in Heterogeneous Organizations

Shreenath

Kornevs

Raghothama

et al. 2015

2015 7th International Conference on Games and Virtual Worlds for Serious Applications (VS-Games)

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Abstract-Gamification has been successfully applied in many domains, but mostly for simple, isolated and operational tasks. The hope for gamification as a method to radically change and improve behavior, to provide incentives for sustained engagement has proven to be more difficult to get right. Applying gamification in large networked organizations with heterogeneous tasks remains a challenge. Applying gamification in such enterprise environments posits different requirements, and a match between these requirements and the institution needs to be investigated before venturing into the design and implementation of gamification. The current paper contributes a study where the authors investigate the feasibility of implementing gamification in Trafikverket, the Swedish transport administration. Through an investigation of the institutional arrangements around data collection, procurement processes and links to institutional structures, the study finds areas within Trafikverket where gamification could be successfully applied, and suggests gaps and methods to apply gamification in other areas.

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Section: Elsamentioning

confidence: 99%

“…Gamification was largely considered to be a tool for supporting engagement, and applied mostly in Business to Consumer (B2C) applications [4], [5]. People also considered applying gamification in enterprise contexts, within organizations to improve motivation and quality of tasks performed.…”

Section: Introductionmentioning

confidence: 99%

A Feasibility Study for Gamification in Transport Maintenance: Requirements to Implement Gamification in Heterogeneous Organizations

Shreenath

Kornevs

Raghothama

et al. 2015

2015 7th International Conference on Games and Virtual Worlds for Serious Applications (VS-Games)

View full text Add to dashboard Cite

show abstract

“…The advances in technology, including mobile and sensing technology, and the increased familiarity of the public with advanced features of Web 2.0, games and social computing have made these techniques possible and acceptable. DM has been used in various application areas including health [5,6], sport [7], sales [8] and education [9,10].…”

Section: Introductionmentioning

confidence: 99%

Strategies and Design Principles to Minimize Negative Side-Effects of Digital Motivation on Teamwork

Algashami

Shahri

McAlaney

et al. 2017

Persuasive Technology: Development and Implementation of Personalized Technologies to Change Attitudes and Behaviors

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Abstract. Digital Motivation in business refers to the use of technology in order to facilitate a change of attitude, perception and behaviour with regards to adopting policies, achieving goals and executing tasks. It is a broad term to indicate existing and emerging paradigms such as Gamification, Persuasive Technology, Serious Games and Entertainment Computing. Our previous research indicated risks when applying Digital Motivation. One of these main risks is the impact it can have on the interpersonal relationships between colleagues and their individual and collective performance. It may lead to a feeling of unfairness and trigger negative group processes (such as social loafing and unofficial clustering) and adverse work ethics. In this paper, we propose a set of strategies to minimize such risks and then consolidate these strategies through an empirical study involving managers, practitioners and users. The strategies are then analysed for their goal, stage and purpose of use to add further guidance. The strategies and their classification are meant to inform developers and management on how to design, set-up and introduce Digital Motivation to a business environment, maximize its efficiency and minimize its side-effects on teamwork.

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“…to increase performance and engagement of students [5], enterprise, e.g. to increase staff and customers loyalty [6], and design, e.g. to encourage sustainable living [7].…”

Section: Introductionmentioning

confidence: 99%

Towards a Code of Ethics for Gamification at Enterprise

Shahri

Hosseini

Phalp

et al. 2014

Lecture Notes in Business Information Processing

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Abstract. Gamification is an emerging technique which utilises the "fun theory" mainly to motivate people to change their perception and attitude towards certain subjects. Within enterprises, gamification is used to motivate employees to do their tasks more efficiently and perhaps more enjoyably and sometimes to increase their feeling of being members of the enterprise as a community. While the literature has often emphasised the positive side of gamification, mainly from economic and business perspectives, little emphasis has been paid to the ethical use of gamification within enterprises. In this paper we report an empirical research to explore the ethical aspects of using gamification. We follow a mixed methods approach involving participants who are gamification experts, employees and managers. Our findings show that, for gamification, there is a fine line between being a positive tool to motivate employees and being a source of tension and pressure which could then affect the social and mental well-being within the workplace. This paper will evaluate that dual effect and clarify that fine line.

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A Generic Platform for Enterprise Gamification

Cited by 99 publications

References 6 publications

A Feasibility Study for Gamification in Transport Maintenance: Requirements to Implement Gamification in Heterogeneous Organizations

A Feasibility Study for Gamification in Transport Maintenance: Requirements to Implement Gamification in Heterogeneous Organizations

Strategies and Design Principles to Minimize Negative Side-Effects of Digital Motivation on Teamwork

Towards a Code of Ethics for Gamification at Enterprise

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