A global approach to manage the performance of the problem solving process in innovative design

Abstract

This article focuses on the problem solving process in design. Today, enterprises face an important need of innovation, as they have to regularly propose new products or new services. Design is one of the key activities of enterprises in order to be innovative, but it is also one whose performances are hard to assess and activities difficult to manage. Studies on performance of the design process are quite few. Despite there exists many tools to evaluate and manage performance in a variety of fields, few tools are proposed Please check and confirm the author names and initials. Amend if necessary.or customized for the design activity. Some parts of this activity are more or less manageable, but one remains hardly controllable: the problem solving process. Three main topics are tackled in this article. Firstly, the article defines the performance, the enterprise organization, the design activity and the role of problem solving in this activity. Then the focus will be done on the ways to measure and manage the performance of problem solving in design; criteria to evaluate it and a set of indicators that impact it are proposed. In last, the use of this set of indicators will be proposed and a link between the indicators and a strategic choice will be established in order to build the problem solving process in accordance with this strategic position.

Integration Factors of Design Participants in Performance-Based Building Design of Commercial Property

“…There are differences of opinion regarding the definition of design performance among researchers. For example, researchers Dubois et al [12] look at design performance in two ways: process performance, which is determined based on considerations of time, cost, and quality; and product performance, which can provide user satisfaction. Another opinion expressed by researchers O'Donnell and Duffy [13] is that show design performance is a combination of design activities in terms of effectiveness and efficiency.…”

The Influence of Performance-Based Building Design on the Strategy of Retail Property in Indonesia

“…Other challenges such as environmental, economic, and social factors generated by buildings make developers increasingly need design and construction experts to produce high-performing buildings. Performance of the buildings require a design process that can create innovative activities even though their performance activities can be difficult to assess and measure [13]. Therefore, in the area of design performance, then appear terms of product performance and process performance [14].…”

“…Therefore, in the area of design performance, then appear terms of product performance and process performance [14]. Product performance is defined as a product in accordance with client expectations, while process performance is defined as all activities carried out with consideration of cost, time, and quality [13].…”