A knowledge management approach to resolving the crises in the information systems discipline

Abstract

A knowledge management approach to resolving the crises in the information systems discipline Michael Kyobe Article information:To cite this document: Michael Kyobe, (2010),"A knowledge management approach to resolving the crises in the information systems discipline"If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractPurpose -The information system (IS) discipline and IS departments in universities are facing major challenges which threaten their survival. Knowledge management strategies have been used in various other fields to solve crisis situations and this paper contends that similar approaches could be adopted to address the crises in the discipline of IS. The purpose of this paper is to present a multitheoretical model that can be used to identify knowledge transfer impediments contributing to the crises in the IS discipline in a university. Design/methodology/approach -Literature on crisis management and crises in the IS discipline was reviewed. This revealed that many crises are caused by lack of appropriate knowledge development and sharing in research and education. Knowledge management research was then reviewed and synthesized to create a comprehensive framework for identifying impediments to knowledge transfer in a university setting. Findings -The findings of the literature review indicates that lack of knowledge management and sharing is one main contributor to the crises in IS discipline. The model developed in the present study will only be tested in the next phase of this research. Practical implications -IS departments can use this framework to identify the impediments to knowledge sharing contributing to crises in research and teaching. Originality/value -This paper adopts an approach used in other disastrous situations to resolve the crises in the IS discipline. It is established in literature that most crises arise due to the lack of proper knowledge management. A framework to examine knowledge transfer impediments in IS discipline is therefore proposed. Two theoretical perspectives to knowledge transfer (i.e. the epistemological and ontological) are combined whereby impediments to tacit and explicit knowledge transfer in the areas of research and teaching, and at various social interaction levels (i.e. i...

Gestão Do Conhecimento Em Tempos De Crise / Knowledge Management in Times of Crisis

“…Sugere-se mapear os detentores do conhecimento na organização, especialistas em cada área, para serem acionados quando necessário como destacado por Kyobe (2010). Uma próxima etapa é a identificação e categorização dos riscos (técnicos, de gerenciamento, comercial, externo), atividades que podem ser realizadas através de consulta com especialistas, entrevistas, diagrama de causa e efeito (Ishikawa) ou técnica de brainstorming (PMI, 2017), resultando em uma estrutura analítica de riscos.…”

“…Tecnologias da informação facilitam o desenvolvimento de intranets e extranets da empresa, bem como o design de sites de crise especializados e centros de aprendizado on-line (Paraskevas et al, 2013). Sistemas de Suporte à Decisão da Informação também podem ser implantados segundo Uma revisão da literatura sobre gerenciamento de crises indica que a maioria das crises resulta da falta de gerenciamento e compartilhamento adequados do conhecimento (Kyobe, 2010).…”

“…Neste sentido a gestão do conhecimento (GC) tem sido reconhecida como uma importante multidisciplina capaz de apoiar a gestão da complexidade em tempos de crise, tornando-se essencial nestes períodos incertos (Coombs, 1999;Wang & Belardo, 2009;Kyobe, 2010;Blackman, Kennedy, & Ritchie, 2011;Ponis & Koronis, 2012;Cania & Korsita, 2015;Lauras, Truptil, & Bénaben, 2015). Entretanto, poucos estudos vinculam explicitamente a gestão do conhecimento e o gerenciamento de crises (Wang & Belardo, 2009;Ponis & Koronis, 2012;Paraskevas, Altinay, McLean, & Cooper, 2013).…”

Impact of knowledge management capability and green supply chain management practices on firm performance

“…In knowledge-based organizations are cooperate and share information among employees, capable of making the right decision and enhance firm productivity (Attia & Essam Eldin, 2018;Gharakhani & Mousakhani, 2012). Knowledge management improves organization competitive position through sharing knowledge and information among supply chain partners and take strategic decisions by knowing their competitor action (Kyobe, 2010).…”

Barriers to Knowledge Sharing in Global Teams – Theoretical Perspective

“…Nowadays it is almost impossible to imagine the operation of the company who does not use new communication technologies regardless the size or the branch it operates in. Developments in communication technology have led to the need to analyze the routines of work teams, in an attempt to understand what types of resources are necessary for work teams to be effective and collaborative, whether they are local or geographically distributed 21 . It is worth to remember that barriers to knowledge sharing may also occur in co-located teams.…”