A Location-Aware Architecture for an IoT-Based Smart Museum

Abstract

The Internet of Things, whose main goal is to automatically predict users' desires, can find very interesting opportunities in the art and culture field, as the tourism is one of the main driving engines of the modern society. Currently, the innovation process in this field is growing at a slower pace, so the cultural heritage is a prerogative of a restricted category of users. To address this issue, a significant technological improvement is necessary in the culture-dedicated locations, which do not usually allow the installation of hardware infrastructures. In this paper, we design and validate a no-invasive indoor location-aware architecture able to enhance the user experience in a museum. The system relies on the user's smartphone and a wearable device (with image recognition and localization capabilities) to automatically deliver personalized cultural contents related to the observed artworks. The proposal was validated in the MUST museum in Lecce (Italy).

A systematic literature review on the use of big data for sustainable tourism

“…Liu, Huang, et al (2019), Chao and Lai (2015) Content analysis To analyse tourists' behaviour, experience, evaluations and satisfaction Park et al (2019) Content analysis To analyse campaigns using certain hashtag or terms Tang and Li (2016) Social network analysis To analyse the relationship network and evaluate the network structure through a series of indicators Onder (2017), Loaiza et al (2019) Semantic-based natural language data mining To compare tourists' expectations and real experiences and to assess contrasts between tourists' expectations and service providers' based on SNS content Accordingly, an IoT-based system for the smart museum was implemented to provide the user with a real interactive experience specifically for personalized navigation. By utilizing BLE (Bluetooth low energy) and computer vision techniques, tourists can obtain information related to the artworks (Fiore et al, 2016). Finally, by applying AI techniques to an Integrated Urban Tourism called Puglia Project, an e-tourism application so-called Semantic Web was developed.…”

“…Second, a design of a no-invasive indoor location-aware architecture, which improves the user experience in a museum, in Lecce (Italy) (Fiore et al, 2016). An IoT-based system for smart tourism services has been implemented towards smart museum navigation which improves visitor's cultural experience (Fiore et al, 2016).…”

From Culture to Smart Culture. How Digital Transformations Enhance Citizens’ Well-Being Through Better Cultural Accessibility and Inclusion

“…In addition to offering information or knowledge about the exhibits, ICT can provide openaccess personalized, flexible, immersive, interactive and virtual tours and experiences of GLAMs, but also sharing options before, during and after the visit. In culture, digital accessibility needs to be inclusive in order to reach wider audiences [37], [38]. Digital accessibility overcomes barriers of physical presence, which is substituted by online presence [37].…”

“…A non-invasive indoor location-aware architecture was used to enhance the user experience in the museum. The system can be used from smartphones or wearable devices to retrieve the desired cultural content [38], [58].…”

“…Smart culture has positive effects on three layers: personal, industry and society. On a personal level, smart culture enables improved and personalized cultural experience [37], [38]. Time, cost and distance barriers are lower or disappear [29], [30].…”