A methodology for business process improvement and IS development

Damij, Nadja; Damij, Talib; Grad, Janez; Jelenc, Franc

doi:10.1016/j.infsof.2007.11.004

Cited by 48 publications

(28 citation statements)

References 9 publications

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“…In other research [81], the authors have used a methodology called Tabular Application Development (TAD). This methodology consists of six phases: the first three phases deal with business process identification, modeling, improvement, object model development, design, and implementation.…”

Section: Related Workmentioning

confidence: 99%

“…To de-fine a business process, all activities must be identified at the level of each functional area within the enterprise [8]. The characteristics of the activity are type, functional area, time, rule, input/output, and cost [81]. An activity is automated when it is executed within the system without human intervention, while an activity is non-automated if there is a requirement that a user interact with the system to perform the process.…”

Section: Workflow (Wf) Business Rules (Br) Business Rule States (Brmentioning

confidence: 99%

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Process-Oriented Requirements Engineering: User-Centric LORS Framework

Al-Sabri¹,

Al‐Mashari²

2017

JSEA

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In recent years, the process orientation requirements engineering field has received significant interest. However, dealing with ordinary users within an enterprise for developing as-is business process is very complex because this requires skills, responsibility, knowledge, and expertise of business processes. This research answers the following questions: 1) how to systematically gather information regarding as-is business process requirements in an informal environment and by non-expert users? and 2) how can an enterprise refine the identified business process with a semantic process model? The primary purpose of this research is to develop a supporting framework that is suitable for the definition of an as-is business process to be deployed within the enterprise environment. Hence, the focus is on gathering requirements to define the as-is business process. This framework concentrates on three significant aspects of this process: development, refinement, and serialization the semantics of the process model. To accomplish this objective, the LORS framework has been proposed, which consists of four phases (List, Order, Refinement, and Serialization). The framework presents a new unique technique to identify the business process, refine the process, and generate the model semantics. This study assumes that a simple and complete framework will help non-expert users define a high-quality as-is process, such that enhance and facilitate the matching process with existing reference models. We present a case study, evaluate the case study relative to specified criteria, and research the limitations and implications discovered from our research. This research concludes that the LORS framework is simple, flexible, visible, interactive, dynamic, and effective.

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Section: Related Workmentioning

confidence: 99%

Section: Workflow (Wf) Business Rules (Br) Business Rule States (Brmentioning

confidence: 99%

Process-Oriented Requirements Engineering: User-Centric LORS Framework

Al-Sabri¹,

Al‐Mashari²

2017

JSEA

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“…According to Lohmann [20], business processes are the main asset of the organisation as they define the way business is conducted. Numerous definitions of business processes can be found in the literature (see [12,25] and [34]). The definition that was adopted in this study is by Strnadl [28] who defined business process as "a complete, dynamically coordinated set of collaborational and transactional activities that (1) delivers value to customers or (2) fulfils other strategic goals of the enterprise" [28:70].…”

Section: Business Processesmentioning

confidence: 99%

Business process adoption in organisations: A case study from an insurance company in South Africa

Luzipo

Biljon

Herselman

2015

2015 IST-Africa Conference

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Abstract:Business process adoption is one of the factors that determine an organisation's performance. While there are various factors that can have an impact on business processes adoption, this paper focuses on the impact of individual, process and organisational factors when adopting business processes in a large insurance organisation. Given evidence of non-optimal adoption, this paper investigates the factors that affect the adoption of business process by employees in insurance organisations in the context of Information Technology (IT) software development projects. A case study methodology was used with one large insurance company in South Africa as the unit of analysis. The data collection process started with conducting interviews with eight business process analysts to gain an understanding of how business processes are used in this organisation. This was followed by an online survey targeted at 120 business process users for which 65 responses were received. From the results of this study, a business process adoption (BPA) model has been developed which can be applied to assist an insurance organisation to improve the adoption of its business processes. The factors proposed in the model could guide future initiatives that aim to ensure the success of business processes in organisations.

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“…Taylor insists that "the condition of complexity is irreducible and is as it is inescapable" (Taylor, 2001.:3). This gave rise to a very structured and technical analysis of completely social processes (see Arsham, 2005.;Damij and Damij, 2005.;Damij et al, 2008. ).…”

Section: Societal Changes In the Conditions Of Complexity And Technolmentioning

confidence: 99%

Regionalni sustavi inovacija kao društvena polja

Rončević

Modic

2011

Sip

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The world today is subject to ambiguous, complex and mutually reinforcing global trends. The same could be said for the adaptations of social settings to these global trends. As a consequence, societies attempt to develop various increasingly sophisticated and complex systems of innovations, with all its material, social and cognitive consequences. In this article we consider systems of innovations as special type of social fields influenced by three social forces: institutions, networks and cognitive frames. Through the fuzzy-set analysis, we are examining whether these are necessary and sufficient conditions of successful adaptation to global trends via increasing innovative performance. We need a combination of at least two, but best if three, social forces to structure the social field in order to exhibit positive adaptation to global trends. This implies that the ability of social settings to meet challenges posed by global trends can indeed be a subject of rational action.

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A methodology for business process improvement and IS development

Cited by 48 publications

References 9 publications

Process-Oriented Requirements Engineering: User-Centric LORS Framework

Process-Oriented Requirements Engineering: User-Centric LORS Framework

Business process adoption in organisations: A case study from an insurance company in South Africa

Regionalni sustavi inovacija kao društvena polja

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