2022
DOI: 10.1016/j.jairtraman.2021.102163
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A methodology for understanding passenger flows combining mobile phone records and airport surveys: Application to Madrid-Barajas Airport after the COVID-19 outbreak

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Cited by 14 publications
(4 citation statements)
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“…Other works focused on the service quality of transport systems. Some studies explored the usability of mobile services to improve the passenger experience, promote sustainable travel choices [15], understand travel behaviour [16], and measure users' satisfaction [17]. These works indicated that mobile communication could play a crucial role in integrating different services into one, offering multimodal transport opportunities to passengers.…”
Section: Related Workmentioning
confidence: 99%
“…Other works focused on the service quality of transport systems. Some studies explored the usability of mobile services to improve the passenger experience, promote sustainable travel choices [15], understand travel behaviour [16], and measure users' satisfaction [17]. These works indicated that mobile communication could play a crucial role in integrating different services into one, offering multimodal transport opportunities to passengers.…”
Section: Related Workmentioning
confidence: 99%
“…Availability and functionality [12], [25], [30], [31], [34], [35], [38], [48], [56], [63], [69], [74], [77], [79], [82], [88], [92], [105], [112], [115], [117], [120], [128], [133], [136] Availability, functionality, and reliability [24], [40], [66], [73], [80], [87], [100], [114] Availability, functionality, and performance [11], [16], [29], [46], [62], [86], [110] Availability, functionality, and security [37], [44], [58], [64], [95], [122], [137] Functionality [14], [15],…”
Section: Quality Attributes Artíclesmentioning
confidence: 99%
“…[12], [25], [30], [31], [34], [35], [38], [48], [56], [63], [69], [74], [77], [79], [82], [88], [92], [105], [112], [115], [117], [120], [128], [133], [136] These articles take into account the quality attributes of availability, functionality and reliability, taking into account this, it will be possible to develop software for sanitary control against Covid-19 with high-quality standards.…”
Section: Quality Attributes Artíclesmentioning
confidence: 99%
“…A seamless multimodal experience might include, for instance, travelling on two or more forms of transport with a single ticket (e.g., rail and air). In general, the more effectively these modes support and interconnect with one another and the more seamless the intermodal connections (the movement of passengers or freight between modes of transport), the less congestion and the less stress on any individual component [6][7][8]. As air traffic is concentrated at hub airports, constraints arise, such as long walking distances and delays.…”
Section: Introductionmentioning
confidence: 99%