A mixed-method approach to evoke creative and holistic thinking about robots in a home environment

Caleb-Solly, Praminda; Dogramadzi, Sanja; Ellender, David; Fear, Tina; Heuvel, H. van den

doi:10.1145/2559636.2559681

Cited by 25 publications

(16 citation statements)

References 20 publications

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“…Researchers have explored independently living older adults' opinions of using a robot in the home and preferences for assistance from robots vs. humans for household maintenance [4]. Some research has found that older adults wish robots to provide social interaction in addition to functional assistance such as home upkeep [3,10], though other research has found that older adults are not particularly interested in companionship from robots [8].…”

Section: Older Adults' Involvement In Robotics Researchmentioning

confidence: 99%

Rethinking the Design of Robotic Pets for Older Adults

Lazar

Thompson

Piper

et al. 2016

Proceedings of the 2016 ACM Conference on Designing Interactive Systems

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Robots are seen as a potential solution to the perceived needs of the aging population. Thus far, research has primarily focused on robotics for the functional and emotional support of older adults. Robotic pets have been developed primarily for the older adult who is perceived as lonely and isolated, and fears have consequently arisen that robots will replace human caregivers and deceive older adults into developing relationships with them. Missing is the perspective of older adults on the ethics of and potential uses for robotic companion pets. In this study, we conducted focus groups with 41 older adults. We discuss concepts raised by focus group participants such as giving into the fiction of the robotic pet, the social role of the robot, and the role of reciprocity in building a relationship with a robotic pet. We present resulting considerations for new directions for robotic pet design for older adults.

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Section: Older Adults' Involvement In Robotics Researchmentioning

confidence: 99%

Rethinking the Design of Robotic Pets for Older Adults

Lazar

Thompson

Piper

et al. 2016

Proceedings of the 2016 ACM Conference on Designing Interactive Systems

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“…Due to the lack of existing research in collaboratively designing robot algorithms, we developed our collaborative research methodologies through a negotiation process with participants. A growing number of robot design research investigates how to adopt participatory design methodologies to co-design the appearance of robots and their interaction behaviors [10,14,48,53,56]. However, robot algorithms are black-boxed, and novice research participants have limited knowledge about algorithm development processes [83].…”

Section: Collaborative Research Methodologymentioning

confidence: 99%

Coordinating Clinical Teams

Taylor

Lee

Kubota

et al. 2019

Proc. ACM Hum.-Comput. Interact.

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Patient safety errors account for over 400,000 preventable deaths annually in US in hospitals alone, 70% of which are caused by team communication breakdowns, stemming from hierarchical structures and asymmetrical power dynamics between physicians, nurses, patients, and others. Nurses are uniquely positioned to identify and prevent these errors, but they are often penalized for speaking up, particularly when physicians are responsible. Nevertheless, empowering nurses and building strong interdisciplinary teams can lead to improved patient safety and outcomes. Thus, our group has been developing a series of intelligent systems that support teaming in safety critical settings, Robot-Centric Team Support System (RoboTSS), and recently developed a group detection and tracking system for collaborative robots. In this paper, we explore how RoboTSS can be used to empower nurses in interprofessional team settings, through a three month long, collaborative design process with nurses across five US-based hospitals. The main findings and contributions of this paper are as follows. First, we found that participants envisioned using a robotic crash cart to guide resuscitation procedures to improve efficiency and reduce errors. Second, nurses discussed how RoboTSS can generate choreography for efficient spatial reconfigurations in co-located clinical teams, which is particularly important in time-sensitive situations such as resuscitation. Third, we found that nurses want to use RoboTSS to "stop the line", and disrupt power dynamics by policing unsafe physician behavior, such as avoiding safety protocols using a robotic crash cart. Fourth, nurses envisioned using our system to support real-time error identification, such as breaking the sterile field, and then communicating those errors to physicians, to relieve them of responsibility. Finally, based on our findings, we propose robot design implications that capture how nurses envision utilizing RoboTSS. We hope this work promotes further exploration in how to design technology to challenge authority in asymmetrical power relationships, particularly in healthcare, as strong teams save lives.

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“…Being able to give commands to the robot could go beyond direct commands and allow the user to indicate needs and preferences. Some older adults have expressed the desire to be able to specify to the robot what they want it to do or not do [8], thereby restricting the robot's autonomy to advance the user's autonomy.…”

Section: Needs Of Older Adultsmentioning

confidence: 99%

Challenges in Designing a Fully Autonomous Socially Assistive Robot for People with Parkinson’s Disease

Wilson

Tickle-Degnen

Scheutz

2020

J. Hum.-Robot Interact.

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Assistive robots are becoming an increasingly important application platform for research in robotics, AI, and HRI, as there is a pressing need to develop systems that support the elderly and people with disabilities, with a clear path to market. Yet, what remains unclear is whether current autonomous systems are already up to the task or whether additional HRI work is needed to make these systems acceptable and useful. In this article, we report our efforts of developing and evaluating an architecture for a fully autonomous robot designed to assist older adults with Parkinson's disease (PD) in sorting their medications. The main goal for the robot is to aid users in a manner that maintains the autonomy of the user by providing cognitive and social support with varying levels of assistance. We first evaluated the robot with subjects drawn from a pool of university students, which is common practice in experimental work in psychology and HRI. As the results were very positive, we followed up with an evaluation using people with Parkinson's disease, who surprisingly had mostly negative outcomes. We thus report our analysis of the differences in the evaluations and discuss the challenges for HRI posed by the sources of the negative evaluations: (1) designing a robot to adapt to the many routines the participants use at home, (2) unique needs of participants with PD not present in student participants, and (3) the role of familiar technologies in designing and evaluating a new technology. While it is unlikely, given the current state of technology, that fully autonomous assistive robots for older adults will be available in the near term, we believe that our work exposes a critical need in HRI to involve the target population as early as possible in the design process. CCS Concepts: • Human-centered computing → Natural language interfaces; • Computing methodologies → Cognitive robotics; Robotic planning; • Social and professional topics → Assistive technologies;

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A mixed-method approach to evoke creative and holistic thinking about robots in a home environment

Cited by 25 publications

References 20 publications

Rethinking the Design of Robotic Pets for Older Adults

Rethinking the Design of Robotic Pets for Older Adults

Coordinating Clinical Teams

Challenges in Designing a Fully Autonomous Socially Assistive Robot for People with Parkinson’s Disease

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