“…The existing literature on conflicts in performance appraisals highlights the role of rating disagreements, biases, unrealistic expectations, and organizational factors (Dangol, 2021;Janson et al, 2023;Wang & Chen, 2022). It also underscores the impact of generational differences on these conflicts, particularly in communication styles, feedback preferences, and technology proficiency (Gaidhani et al, 2019;Meyer, 2023;Strawser, 2021).…”