A multicriteria approach for risks assessment in ERP maintenance

An FCM–FAHP approach for managing readiness-relevant activities for ERP implementation

“…In this phase, an organization identifies its problem and analyses its requirements for implementing the system. Lopez and Salmeron (2014a), Lopez and Salmeron (2014b) and Salmeron and Lopez (2012) extend their previous research on ERP maintenance risk factors (Salmeron and Lopez 2010) and map the factors using the FCM technique. Lopez and Salmeron (2014a), Lopez and Salmeron (2014b) declare that using the FCM technique for mapping the risk factors enables practitioners to know which problems will arise if the risks are not treated, and how these will impact of the outcomes of the ERP implementation project including the time and cost of project and meeting the agreed goals of the implementation project.…”

“…They believe that the factors are interrelated and any improvement in the situation of a factor may improve the situation of other factors and cause better selection of the ERP software. Salmeron and Lopez (2010) investigate the risk factors affecting the performance of an organization in maintaining an ERP system. They use the pairwise comparison approach for finding the most important critical factors affecting ERP maintenance.…”

Risk Summarization

“…Risk exposure is practical as an assessment method in risk management domain. Existing risk quantification [19] [22] [27] adopts the idea from [17] to achieve risk exposure. This idea shown by an equation is…”

Managing readiness-relevant activities for the organizational dimension of ERP implementation

“…In the implementation stage, the organization implements the ERP system and begins to use it. In the post-implementation stage, the organization enhances the ERP system and maintains it by ongoing improvement plans [7].…”