A new approach that proposes TRIZ as a creative problem solving technique in health services

Güner, Şeyma; Kose, Ilker

doi:10.17261/pressacademia.2020.1200

Cited by 10 publications

(7 citation statements)

References 10 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…There are four inventive principles alternative obtained from the TRIZ contradiction matrix based on the improving and worsening parameters [28] i.e.…”

Section: Figure 3 State Report Of Initial Simulation Modelmentioning

confidence: 99%

“…( 4) Parameter changes (TRIZ inventive principle no 35). The suitable inventive principle is pneumatics and hydraulics that performed with transforming a rigid to flexible organization [28]. In flexible organization, the company can easily mobilize worker.…”

Section: Figure 3 State Report Of Initial Simulation Modelmentioning

confidence: 99%

“…The recommended inventive principles based on that system parameters are local quality (TRIZ inventive principle no 3), anti-weight (TRIZ inventive principle no 8), preliminary action (TRIZ inventive principle no 10) and mechanics substitution (TRIZ inventive principle no 28) [28]. The potential inventive principle is anti-weight through compensating the workload of doctor in general polyclinic by combining him with other polyclinic doctors to provide support.…”

Section: Figure 3 State Report Of Initial Simulation Modelmentioning

confidence: 99%

“…Simulation models are integrated to evaluate lean actions [26]. TRIZ is recommended to provide a creative action plan in healthcare quality problem [27,28].…”

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

Lean Healthcare Improvement Model Using Simulation-Based Lean Six-Sigma and TRIZ

Indrawati¹,

Madarja²

2022

MMEP

View full text Add to dashboard Cite

As a part of primary care clinic, the Indonesian-community health center is responsible for efforts to encourage independence and create a community for healthy living. The service facility commonly used is the general polyclinic. A number of problems occur are non-value added activities that lead to a longer waiting time. Therefore, the aim of this study is to improve the service performance at Indonesian-community health center. This research used six sigma DMAIC model in evaluating the current service system using value stream mapping (VSM), determining critical waste using the Borda count method, identifying the root causes of critical waste, designing the alternative service system improvements using theory of inventive problem solving (TRIZ), building alternative simulation models using Flexsim software, and evaluate the improvement plan. The result shows that the average time of general polyclinic services in current system is 107 minutes with waiting as critical waste (23%). There are two health-service improvement scenarios developed using theory of inventive problem-solving method (TRIZ), i.e. scenario 1 and scenario 2. Both scenarios are evaluated by considering some criterias, i.e. idle time, waiting time, number of patients served, lead-time and process cycle efficiency. The best scenario is scenario 2 with 48.2% reduction in lead time and process cycle efficiency increased by 48%.

show abstract

“…There are four inventive principles alternative obtained from the TRIZ contradiction matrix based on the improving and worsening parameters [28] i.e.…”

Section: Figure 3 State Report Of Initial Simulation Modelmentioning

confidence: 99%

Section: Figure 3 State Report Of Initial Simulation Modelmentioning

confidence: 99%

Section: Figure 3 State Report Of Initial Simulation Modelmentioning

confidence: 99%

“…Simulation models are integrated to evaluate lean actions [26]. TRIZ is recommended to provide a creative action plan in healthcare quality problem [27,28].…”

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Lean Healthcare Improvement Model Using Simulation-Based Lean Six-Sigma and TRIZ

Indrawati¹,

Madarja²

2022

MMEP

View full text Add to dashboard Cite

show abstract

“…While some of the related studies tried to use the existing TRIZ matrices and methods, some tried to harmonize the matrices for use in the service industry. The studies emphasized that TRIZ is used systematically to develop innovative solutions in the fields of engineering and management, as well as very few studies that implement TRIZ in improving the quality of health care (Chiou, 2014;Guner, 2020;H. L. Yang & Hsiao, 2009).…”

Section: Operations Research Management Sciencementioning

confidence: 99%

Creative Problem Solving Technique Application Areas of TRIZ: Suggestions for Use in Healthcare Sector

Güner

Kose

2020

Ekonomi İşletme Ve Maliye Araştırmaları Dergisi

Self Cite

View full text Add to dashboard Cite

show abstract

Prevention of Tearing Failure during Forming of Lower Control Arm via TRIZ Methodology

Şen

Baykal²,

Civek

2021

J. of Materi Eng and Perform

View full text Add to dashboard Cite

A new approach that proposes TRIZ as a creative problem solving technique in health services

Cited by 10 publications

References 10 publications

Lean Healthcare Improvement Model Using Simulation-Based Lean Six-Sigma and TRIZ

Lean Healthcare Improvement Model Using Simulation-Based Lean Six-Sigma and TRIZ

Creative Problem Solving Technique Application Areas of TRIZ: Suggestions for Use in Healthcare Sector

Prevention of Tearing Failure during Forming of Lower Control Arm via TRIZ Methodology

Contact Info

Product

Resources

About