A New Egyptian Validation Tool for Measuring Quality of Nursing Care Using the CQ Index

Abstract

Background and PurposeMeasuring and monitoring the quality of nursing care are essential for improving quality of nursing care and safety. This study aimed to develop an Egyptian validation tool for measuring the quality of nursing care from the perspectives of patients based on consumer quality index and describe the aspects of quality of nursing care that need improvement.MethodsA cross-sectional descriptive survey using Consumer quality index questionnaire of nursing care aspects was carried on 400 patients.Results44 attributes of care were extracted into nine dimensions accounting for 70.4% of the total variance. The majority of nursing care aspects needed moderate levels of quality improvement.ConclusionsA valid and reliable Egyptian tool was developed for measuring the quality of nursing care built upon consumer quality index.