A new hybrid MCDM model combining DANP with VIKOR to improve e-store business

Chiu, Wei-Che; Tzeng, Gwo‐Hshiung; Li, Hanlin

doi:10.1016/j.knosys.2012.06.017

Cited by 248 publications

(144 citation statements)

References 78 publications

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“…In the second phase, the DANP technique was used to train the relation matrix of total influence from the first phase into Influential Weights (IWs, also called "global weights") of the criteria (vector The result is termed IWs. In the third phase, the modified VIKOR method was used to identify the problematic criteria in this project, with a larger gap value of the criterion representing a more significant drawback [65][66][67]. Finally, this study used the INRM to discover the factors affecting the problematic criteria and propose some systematic strategies for avoiding the "stopgap piecemeal" problem.…”

Section: Research Proceduresmentioning

confidence: 99%

Public Open Space Development for Elderly People by Using the DANP-V Model to Establish Continuous Improvement Strategies towards a Sustainable and Healthy Aging Society

et al. 2017

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Abstract:With the global trend of population aging, how to integrate the health needs of elderly people into public open space (POS) development while taking into account public interest is a major challenge in the 21st century. Although the issues of elderly people's health and their POS needs are receiving increasing attention, research on continuous improvement strategies for POS for healthy aging societies is still limited. Hence, this study explored continuous improvement strategies thoroughly and systematically by using the DANP-V model. The findings revealed cognitive differences between expert and elderly groups. Moreover, water features, waste management, and co-maintenance spaces were the three criteria with the largest gap value. POS improvement has previously been implemented based on a priority order ranked from the criterion with largest gap value to the criterion with the smallest one. However, an alternative approach based on the cause-effect relationship is proposed in this paper. The study findings have both theoretical and practical implications for POS planners and designers.

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Section: Research Proceduresmentioning

confidence: 99%

Public Open Space Development for Elderly People by Using the DANP-V Model to Establish Continuous Improvement Strategies towards a Sustainable and Healthy Aging Society

et al. 2017

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“…This is done because the hybrid model can be used across a number of fields, such as outsourcing [24], Internet stores [25], and smart phones [26]. Figure 1 illustrates the DANP model, which organizes six procedures in two parts.…”

Section: The Decision Making Trial and Evaluation Laboratory-based Anmentioning

confidence: 99%

“…The theoretical saturation of this study is evaluated using the "errors of gap ratio" (EGR), as defined below [25]:…”

Section: Establishing Irms Using the Dematel Techniquementioning

confidence: 99%

Closing the Skill Gap of Cloud CRM Application Services in Cloud Computing for Evaluating Big Data Solutions

Chen

Lin

Chuang

2016

IJGI

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Information systems (IS) continually motivate various improvements in the state-of-the-art of issues and solutions for advanced geo-information technologies in cloud computing. Reducing IS project risks and improving organizational performance has become an important issue. This study proposes a research framework, constructed from the Stimulus-Organism-Response (S-O-R) framework, in order to address the issues comprising the stimulus of project risk, the organism of project management, and the response of organizational performance for cloud service solutions. Cloud customer relationship management (cloud CRM) experts, based on cloud computing, with many years of project management experience, were selected for the interview sample in this study. Decision Making Trial and Evaluation Laboratory-based analytical network process (DEMATEL based-ANP, DANP) is a multiple-criteria decision-making (MCDM) analysis tool that does not have prior assumptions and it was used to experience the dynamic relationships among project risk, project management, and organizational performance. The study results include three directions: (a) Improving the internal business process performance can improve the efficiency of cloud CRM project processes and activities; (b) The emphasis on financial performance management can reduce the cost of a cloud CRM project so that the project can be completed within the approved budget; (c) Meeting user needs can improve user risk and reduce negative cloud CRM user experience. The scientific value of this study can be extended in order to study different projects, through research methods and frameworks, in order to explore project risk management and corporate performance improvements.

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“…Application of a hybrid MCDM method combining the DANP and VIKOR has previously been investigated in other fields, including e-store business [30], vendor selection of recycled materials [24], the improvement of tourism policy [31], glamour stock selection [32], the evaluation of RFID technology [33], and brand marketing [34]. However, previous research into either traditional or green supplier selection has been limited.…”

Section: Introductionmentioning

confidence: 99%

Developing a Green Supplier Selection Model by Using the DANP with VIKOR

2015

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This study proposes a novel hybrid multiple-criteria decision-making (MCDM) method to evaluate green suppliers in an electronics company. Seventeen criteria in two dimensions concerning environmental and management systems were identified under the Code of Conduct of the Electronic Industry Citizenship Coalition (EICC). Following this, the Decision-Making Trial and Evaluation Laboratory (DEMATEL) used the Analytic Network Process (ANP) method (known as DANP) to determine both the importance of evaluation criteria in selecting suppliers and the causal relationships between them. Finally, the VlseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR) method was used to evaluate the environmental performances of suppliers and to obtain a solution under each evaluation criterion. An illustrative example of an electronics company was presented to demonstrate how to select green suppliers.

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A new hybrid MCDM model combining DANP with VIKOR to improve e-store business

Cited by 248 publications

References 78 publications

Public Open Space Development for Elderly People by Using the DANP-V Model to Establish Continuous Improvement Strategies towards a Sustainable and Healthy Aging Society

Public Open Space Development for Elderly People by Using the DANP-V Model to Establish Continuous Improvement Strategies towards a Sustainable and Healthy Aging Society

Closing the Skill Gap of Cloud CRM Application Services in Cloud Computing for Evaluating Big Data Solutions

Developing a Green Supplier Selection Model by Using the DANP with VIKOR

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