2023
DOI: 10.3390/math11030511
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A Novel Hybrid Approach for Evaluation of Resilient 4PL Provider for E-Commerce

Abstract: Today, e-commerce allows consumers access to a wide range of products on the global market, quick and convenient selection, purchase, ordering, and payment of products. Consumers expect to receive the products they bought online, very quickly, at favorable prices and delivery conditions. However, it is often not possible, because global supply chains are realized over large geographical distances, with a whole range of disruptions and challenges that need to be successfully overcome. With the aim of efficientl… Show more

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Cited by 11 publications
(7 citation statements)
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References 65 publications
(83 reference statements)
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“…Comparison of storage technologies is a step with the goal of obtaining a ranking of the selected technologies, which are the subject of evaluation and ranking. For the purposes of this paper, the WASPAS method was applied and consists of the following steps [41,42]:…”
Section: Storage Technology Selection Using the Waspas Methodsmentioning
confidence: 99%
“…Comparison of storage technologies is a step with the goal of obtaining a ranking of the selected technologies, which are the subject of evaluation and ranking. For the purposes of this paper, the WASPAS method was applied and consists of the following steps [41,42]:…”
Section: Storage Technology Selection Using the Waspas Methodsmentioning
confidence: 99%
“…Table 1 provides an overview of MCDM methods used in previous studies related to the development of the e-commerce industry. Many authors have used MCDM and related techniques to address e-commerce challenges, using methods such as the best holistically adaptable attribute ranking technique (BHARAT) [12][13][14]; combined compromise solution (COCOSO) [14]; Vlse Kriterijumska Optimizacija Kompromisno Resenje (VIKOR) [15,16]; weighted aggregated sum product assessment (WASPAS) [17,18]; evaluation based on distance from average solution (EDAS) [14,19]; analytic hierarchy process (AHP) [20,21]; technique for order preference by similarity to an ideal solution (FTOPSIS) [18,[20][21][22][23][24]; and other MCDM [13,14,18,21,23,24]. Researchers have developed and applied a combination of different MCDM methods.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Kilibarda et al (2016) implemented the SERVQUAL model for measuring the quality of logistics services in freight forwarding companies in Serbia. Pajić et al (2023) proposed a novel approach for the evaluation of a resilient 4PL (fourth-party logistics) provider for product delivery in e-commerce. The approach is based on fuzzy Full Consistency Method (FUCOM), Evidence Theory (ET), Rule-Based Transformation (RBT), and Weighted Aggregated Sum Product Assessment (WASPAS) methods.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Logistics outsourcing is highly attractive for companies aiming to allocate more time and resources to their core activities (Pajić et al, 2023). Outsourcing has become a megatrend for achieving cost efficiency and competitive advantage.…”
Section: Introductionmentioning
confidence: 99%