“…By using text analytics software and analysis models, the generated indices can be stored in a structured database and incorporated in other analyses, such as predictive data mining projects and unsupervised learning methods. In addition, researchers and industrial experts can use text analytics to gain insight into content-specific values, such as sentiment, emotion, intensity, and relevance (Nagaraj et al, 2014). Different techniques are utilized in the text mining area, such as text categorization, text clustering, entity extraction, sentiment analysis, document summary, and entity-relation modeling (Agrawal and Batra, 2013;Mooney et al, 2006).…”