“…Over the past decade, however, the shift to online communication, working and learning has also meant that Change Laboratories have started to employ digital technology to enhance various aspects (see e.g. Miles, 2023, who used OneNote as a knowledge management tool in his CL) or moved fully (Engeström 1987, cited by Nodder, 2023 online, with synchronous online workshop replacing face-to-face meetings (see e.g. Moffit & Bligh, 2024).…”