A Philosophical Approach about User Experience Methodology

Beccari, Marcos Namba; Oliveira, Tiago L.

doi:10.1007/978-3-642-21675-6_2

Cited by 8 publications

(2 citation statements)

References 21 publications

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“…User experience involves human perceptions and responses that result from the use of a product, system, or service. User Experience points to a more global projective goal: not just attain effectiveness, efficiency, and satisfaction, but it aims to enhance the entire experience of the user, from the expectation, through interaction and finally the reflection about the experience (Beccari & Oliveira, 2011). In this context, three experienced educators have used ChatGPT for a whole week to test similar and different teaching/learning scenarios, and then see the obtained results accordingly.…”

Section: Investigation Of User Experiencesmentioning

confidence: 99%

What if the devil is my guardian angel: ChatGPT as a case study of using chatbots in education

Tlili

Shehata

Adarkwah

et al. 2023

Smart Learn. Environ.

740

146

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Artificial Intelligence (AI) technologies have been progressing constantly and being more visible in different aspects of our lives. One recent phenomenon is ChatGPT, a chatbot with a conversational artificial intelligence interface that was developed by OpenAI. As one of the most advanced artificial intelligence applications, ChatGPT has drawn much public attention across the globe. In this regard, this study examines ChatGPT in education, among early adopters, through a qualitative instrumental case study. Conducted in three stages, the first stage of the study reveals that the public discourse in social media is generally positive and there is enthusiasm regarding its use in educational settings. However, there are also voices who are approaching cautiously using ChatGPT in educational settings. The second stage of the study examines the case of ChatGPT through lenses of educational transformation, response quality, usefulness, personality and emotion, and ethics. In the third and final stage of the study, the investigation of user experiences through ten educational scenarios revealed various issues, including cheating, honesty and truthfulness of ChatGPT, privacy misleading, and manipulation. The findings of this study provide several research directions that should be considered to ensure a safe and responsible adoption of chatbots, specifically ChatGPT, in education.

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Section: Investigation Of User Experiencesmentioning

confidence: 99%

What if the devil is my guardian angel: ChatGPT as a case study of using chatbots in education

Tlili

Shehata

Adarkwah

et al. 2023

Smart Learn. Environ.

740

146

View full text Add to dashboard Cite

show abstract

“…The goal of user experience is to enhance the user's experience overall, from their expectations to their interaction with the product and their reflection on the experience. By conducting user experience testing, the researchers hoped to gain insight into how ChatGPT could be optimized for use in teaching mathematics (Beccari & Oliveira, 2011).…”

Section: Analyses Of User Experiencesmentioning

confidence: 99%

ChatGPT: A revolutionary tool for teaching and learning mathematics

Wardat

Tashtoush

AlAli

et al. 2023

EURASIA J Math Sci Tech Ed

162

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This study aims to examine the perspectives of various stakeholders, such as students and educators, on the use of artificial intelligence in teaching mathematics, specifically after the launch of ChatGPT. The study adopts a qualitative case study approach consisting of two stages: content analysis of interviews and investigation of user experience. The first stage of the study shows that ChatGPT is recognized for its improved math capabilities and ability to increase educational success by providing users with basic knowledge of mathematics and various topics. ChatGPT can offer comprehensive instruction and assistance in the study of geometry, and the public discourse on social media is generally positive, with enthusiasm for the use of ChatGPT in teaching mathematics and educational settings. However, there are also voices that approach using ChatGPT in educational settings with caution. In the second stage of the study, the investigation of user experiences through three educational scenarios revealed various issues. ChatGPT lacks a deep understanding of geometry and cannot effectively correct misconceptions. The accuracy and effectiveness of ChatGPT solutions may depend on the complexity of the equation, input data, and the instructions given to ChatGPT. ChatGPT is expected to become more efficient in resolving increasingly complex mathematical problems. The results of this investigation propose a number of avenues for research that ought to be explored in order to guarantee the secure and conscientious integration of chatbots, especially ChatGPT, into mathematics education and learning.

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Human Needs: Analysis and Evaluation Approach for Product Development Context

Unruh

Canciglieri²

2022

Human Needs' Analysis and Evaluation Model for Product Development

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A Philosophical Approach about User Experience Methodology

Cited by 8 publications

References 21 publications

What if the devil is my guardian angel: ChatGPT as a case study of using chatbots in education

What if the devil is my guardian angel: ChatGPT as a case study of using chatbots in education

ChatGPT: A revolutionary tool for teaching and learning mathematics

Human Needs: Analysis and Evaluation Approach for Product Development Context

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