‘A platform for goodness, not for badness’: The heuristics of hope in patients' evaluations of online health information

Petersen, Alan; Schermuly, Allegra Clare; Anderson, Alison

doi:10.1016/j.socscimed.2022.115115

Cited by 10 publications

(11 citation statements)

References 58 publications

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“…Young people raised their relationships to think about the consequences of their present and future substance use. Thus, hope acted as a psychosocial resource (e.g., Petersen et al., 2022) but one that was embedded in relationships and the actions of others. Indeed, particular relationships—those where there was responsibility for others (e.g., parenting relationships) or those where participants felt safe and supported—could be leveraged to maintain a sense of hope, at times compensating for a lack of other social or material resources.…”

Section: Discussionmentioning

confidence: 99%

“…Young people’s involvement in these services is often interwoven with the promise of hope via the possibility of improved futures where they can better manage the substance use problems they face. Indeed, hope underlies narratives of recovery and rehabilitation in health‐care settings (Petersen et al., 2022) and, within the AOD field, hope and optimism are seen as essential to longer‐term recovery from substance use issues (Best & Lubman, 2012). More research is needed to examine how hope is generated in the lives of young people in AOD settings.…”

Section: Introductionmentioning

confidence: 99%

“…Within the sociology of health, hope has also been conceptualised as an individual psychosocial resource central to managing illness and chronic health conditions (Mattingly, 2010; Petersen et al., 2022; Schneiderman et al., 2021). This includes notions of ‘resilience’ in the face of uncertain futures.…”

Section: Introductionmentioning

confidence: 99%

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‘I just wanted a change, a positive change’: Locating hope for young people engaged with residential alcohol and drug services in Victoria, Australia

Caluzzi

MacLean

Gray

et al. 2023

Sociology Health & Illness

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In this article, we investigate young people’s involvement with residential alcohol and other drug (AOD) services as part of their broader engagement with hope. This study draws on qualitative interviews conducted with 20 young people aged 17–23 from Victoria, Australia, who were either in, or had recently left, residential AOD services. Interviews explored their experiences with AOD services and included questions about their hopes for the future. We found hope located in social relationships, productive discourses and AOD settings themselves. Hope also presented differently according to the external resources young people had available to them, giving some young people greater capacity to action their hoped‐for futures than others. Given many young people seek reimagined futures as part of their use of residential AOD services, this creates a valuable opportunity for services to help shape achievable hopes and boost service engagement. We suggest that hope can materialise in a variety of ways but caution against relying on it as a motivational strategy without providing young people with other resources. A more sustainable narrative of hope may require a solid foundation of resources, allowing young people with AOD problems to gain a sense of control over their lives and their imagined futures.

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Section: Discussionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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‘I just wanted a change, a positive change’: Locating hope for young people engaged with residential alcohol and drug services in Victoria, Australia

Caluzzi

MacLean

Gray

et al. 2023

Sociology Health & Illness

View full text Add to dashboard Cite

show abstract

“…(2023) used an experiment school choice survey to find that white parents expressed a stronger aversion against predominately non‐white schools when those schools had fewer COVID‐19 mitigation policies, but COVID‐19 policies had no effect for predominately white schools. In healthcare, patients use heuristics to judge the credibility and usefulness of online information, but those “heuristics of hope” are shaped by social media and are often far from valid (A. Petersen et al., 2022). Looking at retirement plans, Kline and Pais (2021) model how different plans allow – to varying degrees – early withdrawal of funds in the case of emergencies, but factors external to the program simultaneously limit who has access to a plan that allows withdrawal while also affecting who needs emergency funds.…”

Section: Studying Choice and Institutionsmentioning

confidence: 99%

“…In healthcare, patients use heuristics to judge the credibility and usefulness of online information, but those "heuristics of hope" are shaped by social media and are often far from valid (A. Petersen et al, 2022). Looking at retirement plans, Kline and Pais (2021) model how different plans allow -to varying degrees -early withdrawal of funds in the case of emergencies, but factors external to the program simultaneously limit who has access to a plan that allows withdrawal while also affecting who needs emergency funds.…”

Section: Studying Choice and Institutionsmentioning

confidence: 99%

The rise of market‐based “choice” programs: 100 years of social sorting in social welfare services

Kline

2023

Sociology Compass

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Social service programs in the United States increasingly focus on giving individuals and families more “choices.” The approach is exemplified by “choice programs,” where people receive services through various forms of market participation. Examples of choice programs include defined contribution retirement plans, housing vouchers, charter schools, and health insurance marketplaces. Individuals across the socioeconomic spectrum have become accustomed to choice programs, and one's social status greatly affects the types, qualities, and prices of services people receive. The importance of the conversation around choice programs for providing access to resources is immense. Yet, despite contentious debate about their utility, we lack a comprehensive understanding of the institutionalization and widespread adoption of choice programs across a diverse range of social service domains. This article synthesizes stratification literature on retirement, healthcare, education, and housing to document the historical rise of choice programs. Particular attention is given to explaining how behavioral patterns and routines become second nature, altering who benefits, who is left out, and the overall effectiveness of the social welfare system.

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The Sav-AQ Project: Study of Obstacles and Levers Related to the Use of a Website Dedicated to Breast Cancer Patients; the Example of the Nouvelle-Aquitaine RegionLe projet Sav-AQ : étude des freins et facteurs à l’utilisation d’un site internet dédié aux patientes atteintes de cancer du sein, l’exemple de la Nouvelle-Aquitaine

Berger,

Hoarau,

Saillour

2023

Psycho-Oncologie

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Le développement des plateformes numériques dans le domaine de la santé transforme les interactions soignants-soignés et la diffusion des savoirs. S'informer par le biais d'internet est devenu une habitude pour de nombreux patients et doit être pris en compte par les soignants. Ainsi, comprendre les usages des outils numériques par les patients est un enjeu de santé publique. L'étude Sav-AQ vise à comprendre les usages par des femmes atteintes d'un cancer du sein et le rôle des professionnels de santé. Il s'agit d'une étude mixte de faisabilité exploratoire, de type avant-après l'intégration dans le parcours de soins du portail « Mon réseau cancer du sein » construit par et pour des patientes ayant un cancer du sein. L'étude concerne un groupe de 30 patientes ayant un cancer du sein et de 6 professionnels de santé utilisateurs du portail. Les résultats montrent que pour l'ensemble des utilisateurs, l'activité sur le portail décroit avec le temps. Les patientes en début de parcours ont été plus assidues ce qui peut s'expliquer par la recherche d'éléments en lien avec un parcours de soin inconnu. Les résultats font apparaitre aussi que des compétences techniques pour l'utilisation de la plateforme sont nécessaires pour les patientes et qui doivent être accompagnées par un professionnel de santé. Il serait intéressant d'envisager une étude de plus grande envergure pour évaluer l'impact d'une telle plateforme sur le recours aux soins et le développement de compétences en santé chez les patients.

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‘A platform for goodness, not for badness’: The heuristics of hope in patients' evaluations of online health information

Cited by 10 publications

References 58 publications

‘I just wanted a change, a positive change’: Locating hope for young people engaged with residential alcohol and drug services in Victoria, Australia

‘I just wanted a change, a positive change’: Locating hope for young people engaged with residential alcohol and drug services in Victoria, Australia

The rise of market‐based “choice” programs: 100 years of social sorting in social welfare services

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