“…There is a vast quantity of literature that has investigated other applications of TOC TP tools, in areas such as daily management (Cohen 2010 (Coman 2008;Coman and Ronen 2009;Gupta, Boyd, and Sussman 2004;Rahman 2002), services (Dalci and Kosan 2012;Lacerda, Cassel, and Rodrigues 2010;Reid and Cormier 2003), public sector (Klimentova and Hirtz 2012;Reid and Shoemaker 2006;Shoemaker and Reid 2005), product design (Costa et al 2013;Hua, Coulibaly, and Wang 2006;Liu, Tan, and Yao 2008), retention, training and conflict resolution of workers (Gupta, Boyd, and Kuzmits 2011;Iranmanesh, Siti-Nabiha, and Sabbah 2012;Taylor and Poyner 2008;Taylor, Murphy, and Price 2006), and complex integrated agri-industrial systems (Sanjika and Bezuidenhout 2016).…”