A quantitative and qualitative approach to manage risks in the supply chain operations reference

Abstract

Businesses that do not take risks do not make money. As businesses continually evolve, so do risks. Risk Management becomes a crucial part of every successful business model to deal with uncertain and risky socio-economic changes. The emergence of supply chains which coordinate organizations, people, activities, information and resources dramatically increases risk crises. Efforts have resulted in process reference models, such as the Supply Chain Operations Reference (SCOR), which measures total supply chain performance. Although the SCOR model is designed and maintained to support supply chains of various complexities across multiple industries, the current version does not provide a basis for the Risk Management of projects and decision making workload. This paper attempts to propose an approach to bridge the gap between the SCOR model and Risk Management. Its underlying approach focuses on the types of threats in SCOR implementation projects and applies empirical benchmarks to measure risks in process elements.

Development of SCOR Database for Digitalisation of Supply Chain Customer Feedback Analysis

“…"The rate of reliability, the operational criterion, is assessed and measured at level one of the supply chain based on the SCOR model through the metrics of perfect order fulfilment. At level two, through the metrics of perfect order fulfilment, delivery performance to customer commit date, accurate documentation, and perfect order condition" (Stephan & Badr, 2007).…”

Digitalisation of Supply Chain management system for customer quality service improvement.

“…3. SCOR structure with processes for Perfect Order Fulfillment (POF) "The rate of reliability, which is the operational criterion discussed in this article, is also assessed and measured at level one of the supply chain based on the SCOR model through the metrics of perfect order fulfilment; at level two through the metrics of perfect order fulfilment, delivery performance to customer commit date, accurate documentation, and perfect condition of the order" [37]. Recently Site Reliability has opened a new technological challenge for Supply Chains [38].…”

The investigation of supply chain's reliability measure: a case study

“…If the chain under study is divided, based on the inter-stage relations, into three parts A, B, and C and each part is considered as a subsystem, then each of the created relations in each subsystems A, B, and C Adapted from Stephan and Badr (2007). Table 4 Manner of calculating the reliability of different positions in a systems…”

“…Each of these metrics is further divided into minor metrics at the lower levels (Supply Chain Council 2006). The rate of reliability, which is the operational criterion discussed in this article, is also assessed and measured at level one of the supply chain based on SCOR model through the metrics of perfect order fulfillment; at level two through the metrics of perfect order fulfillment, delivery performance to customer commit date, accurate documentation, and perfect condition of order (Stephan and Badr 2007). Level three of the supply chain under study also has minor and more detailed metrics for the assessment of the above-mentioned metrics.…”