“…The advanced level of all types of IT solutions is conductive to the effective creation, processing, use and sharing of knowledge. A particular role in effective knowledge management in enterprises is played by qualified staff who professionally implement knowledge management processes based on IT solutions (Gumiński, 2020). However, enterprises, when implementing various technological, IT novelties in their internal structure, also create innovation which is crucial in the operation of enterprises nowadays (Amit, Zott, 2012).…”