A reverse-engineering methodology for medical enhancement processes

Definition and conceptualization of the patient-centered care pathway, a proposed integrative framework for consensus: a Concept analysis and systematic review

“…What distinguishes the different process approaches to care delivery are the tasks and actions included with them. Some authors tend to focus on operational planning by treating tasks, actions and their timing through business processes [ 43 , 49 , 54 , 60 , 69 ], while other authors consider both the context of action through the physical and organizational environment [ 24 , 30 ] and social dynamic through the experience of actors [ 24 , 52 , 53 ]. Through this approach to care processes, some authors focus on patients and caregivers [ 52 ] and other authors focus on human actors, both patients and caregivers and the professional actors involved in the care pathway [ 24 ].…”

“…The issue of process management for the delivery of care naturally raises the question of process modeling methods (k = 18). In the empirical articles, the use of the Business Process Modeling Notation (BPMN) developed by the Object Management Group seems to be progressively imposed, sometimes improved by decision modeling [ 4 , 43 , 54 , 60 , 68 , 69 ]. The use of process mapping or flowcharts with sometimes less formal rules seems to be favored for global approaches to processes, especially for the patient journey, although some authors such as Combi et al [ 60 ], have demonstrated that BPMN modeling was quite compatible with the systemic approach.…”

“…Some authors noted an improvement in documentation and data collection (k = 5), measured by rate of documentation [ 54 ], the ability to better understand resource adequacy (k = 3) and a better comprehension of the links between decision outcomes and process performance (k = 2).…”