A Simulation-driven Approach in Risk-aware Business Process Management: A Case Study in Healthcare

Amantea, Ilaria Angela; Leva, Antonio Di; Sulis, Emilio

doi:10.5220/0006842100980105

Cited by 22 publications

(7 citation statements)

References 14 publications

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“…If a risk occurs it may cause decreased quality, increased costs, time delays, complaints, and legal problems [15]. In the healthcare domain a risk can even cause serious and permanent damages up to death [5]. Such risks need to be managed by applying principles, frameworks, and activities, commonly known as Risk Management (RM).…”

Section: The Research Domain Of R-bpmmentioning

confidence: 99%

Risk-aware business process management using multi-view modeling: method and tool

et al. 2021

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Risk-aware Business Process Management (R-BPM) has been addressed in research since more than a decade. However, the integration of the two independent research streams is still ongoing with a lack of research focusing on the conceptual modeling perspective. Such an integration results in an increased meta-model complexity and a higher entry barrier for modelers in creating conceptual models and for addressees of the models in comprehending them. Multi-view modeling can reduce this complexity by providing multiple interdependent viewpoints that, all together, represent a complex system. Each viewpoint only covers those concepts that are necessary to separate the different concerns of stakeholders. However, adopting multi-view modeling discloses a number of challenges particularly related to managing consistency which is threatened by semantic and syntactic overlaps between the viewpoints. Moreover, usability and efficiency of multi-view modeling have never been systematically evaluated. This paper reports on the conceptualization, implementation, and empirical evaluation of e-BPRIM, a multi-view modeling extension of the Business Process-Risk Management-Integrated Method (BPRIM). The findings of our research contribute to theory by showing, that multi-view modeling outperforms diagram-oriented modeling by means of usability and efficiency of modeling, and quality of models. Moreover, the developed modeling tool is openly available, allowing its adoption and use in R-BPM practice. Eventually, the detailed presentation of the conceptualization serves as a blueprint for other researchers aiming to harness multi-view modeling.

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Section: The Research Domain Of R-bpmmentioning

confidence: 99%

Risk-aware business process management using multi-view modeling: method and tool

et al. 2021

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“…A risk in the healthcare domain can have serious and long-term repercussions, including death. [3,8]. Such risks must be controlled using risk management principles.…”

Section: Healthcare Risk Managementmentioning

confidence: 99%

Analyzing Hospital Sterilization Service Vulnerabilities Using a Risk-Aware Business Process Modeling Method

Thabet

Mascolo

Lamine

et al. 2021

IFIP Advances in Information and Communication Technology

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Healthcare processes, such as sterilization, are extremely dynamic, complex, and multidisciplinary, making risk management in healthcare facilities particularly challenging. Risk-aware business process management is a new paradigm for better understanding such processes by identifying and evaluating the risks that go along with them. This paper focuses on analyzing the vulnerability of a hospital sterilization service through the use of a new framework, called e-BPRIM, which consists of the digitalization of the Business Process-risk management -Integrated Method (BPRIM). The e-BPRIM framework promotes and supports risk-aware process management with AdoBPRIM, a modeling environment using the ADOxx meta-modeling platform. The main e-BPRIM components will be introduced and then used to study the robustness of a given sterilization process taking into consideration several potential risks.

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“…The risk management (RM) in hospitals includes processes, methods, tools and activities used in handling risks in patient care to increase the safety of patients and those involved in their care [2], [3], [10]. A RM process has to describe the procedure for handling risk and consists of: risk identification, risk analysis, risk assessment and risk treatment [10].…”

Section: Background a Risk Management In The Healthcare Fieldmentioning

confidence: 99%

Development of a Risk-aware Business Process Modeling Tool for Healthcare processes

Thabet

Lamine

Pingaud

2021

2021 IEEE/ACS 18th International Conference on Computer Systems and Applications (AICCSA)

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Healthcare organizations are environments of high management complexity and are subject to risk. Indeed, risk management is one of the most relevant aspects put forward in the literature which highlights the necessity to perform comprehensive analyses intended to uncover the root causes of risks. However, the healthcare sector still suffers from a lack of attention in this context, especially with regard to the establishment of risk management and process-oriented management, which is the motivation for the study described in this paper. In light of these observations, it would be essential for healthcare organizations to explore new risk management approaches. Contributing to this field, the present paper applies a risk-aware business process management method to work out a systemic methodology to study risks impacting healthcare processes. This framework aims to improve healthcare organizations' maturity towards risk management. A case study related to the management of potential risks in a given healthcare process shall illustrate the usage of the developed framework.

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A Simulation-driven Approach in Risk-aware Business Process Management: A Case Study in Healthcare

Cited by 22 publications

References 14 publications

Risk-aware business process management using multi-view modeling: method and tool

Risk-aware business process management using multi-view modeling: method and tool

Analyzing Hospital Sterilization Service Vulnerabilities Using a Risk-Aware Business Process Modeling Method

Development of a Risk-aware Business Process Modeling Tool for Healthcare processes

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