“…Although the guided tours sector has received less attention than other components of the tourist system (Zhao & Timothy, 2017), it has long been acknowledged as an essential element in destinations (Canani, 1999). Traditionally, it has been seen as a crucial factor in connecting visitors to the destination’s attractions and introducing them to the local culture (Pu, Cheng, Samarathunga, & Wall, 2022), which eventually influences their behavior toward sustainability (Bachmann-Vargas, Van Koppen, & Lamers, 2022; Pereira & Mykletun, 2012; Sangpikul, 2020). Guiding is also seen as a proxy on how well organized a destination is (Hu & Wall, 2013; Rutledge, 2022; Zhao & Timothy, 2017) and plays an important role in visitor satisfaction and loyalty (Galí & Aulet, 2019).…”