A Socially Aware Information System Design Framework for Reformed Government

Abstract

The process of designing information is complex by nature due to continuous involving landscape of user requirements. At present, it is even more complex in an environment which involve a reformed government setting. The challenges experienced during the designing process if not well addressed may contribute to the ineffectiveness of the information system especially in local government settings. This research observes that the design of information systems for local governments particularly in developing countries is achieved through the implementation and fulfilment of business objectives that are reform minded. Implementing such reforms results in new redefined institutional arrangements, policies, and strategies in the local context triggers changes in the system requirements. However, there is less attention to the analysis of the reforms in a local social context during the process of designing information system. The fundamental aspect of the design outcome is establishing the socially aware relationships in the reformed context to enhance the analysis and design of the information system at the local level. This paper addresses the influence of social context in the process of designing information system and presents the socially aware framework of designing information system in the reformed local government setting