A sociotechnical system approach to virtual citizen science: an application of BS ISO 27500:2016

Houghton, Robert; Sprinks, James; Wardlaw, Jessica; Bamford, Steven; Marsh, Stuart

doi:10.22323/2.18010201

Cited by 8 publications

(7 citation statements)

References 52 publications

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“…However, these choices are not neutral but influence how users make use of the portals and their understanding of citizen science. For example, the design of a citizen science project guides citizen scientists into certain types of data collection [Brown and Williams, 2018;Houghton et al, 2019]. Within digital media studies it is widely studied how design choices guide users into certain actions.…”

Section: Theoretical Frameworkmentioning

confidence: 99%

Affordances and tensions in recording bird observations: how coordinators and volunteers perceive and experience citizen science in birding

Verploegen¹,

Ganzevoort²,

Born³

2021

JCOM

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Digital citizen science projects differ greatly in their goals and design. Tensions arise when coordinators' design choices and conceptions of citizen science conflict with users' motivations and expectations. In this paper, we use a combination of qualitative methods to gain new insights into the ways citizen science is understood and implemented digitally. This includes a study into the affordances of two citizen science portals for bird observations, and qualitative interviews with users and coordinators of the portals. This reveals tensions related to data sharing, community hierarchies, and communicated expectations. Awareness of these tensions can benefit the future design of online citizen science projects.

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Section: Theoretical Frameworkmentioning

confidence: 99%

Affordances and tensions in recording bird observations: how coordinators and volunteers perceive and experience citizen science in birding

Verploegen¹,

Ganzevoort²,

Born³

2021

JCOM

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“…In the literature, there are many descriptive studies primarily concerned with providing conceptualizations of social and technical aspects of crowdsourcing (e.g., [29]). Nevertheless, it has been argued that there is a lack of practical frameworks to distinguish crowd science "as a designable system whose boundaries encompass social, scientific and technical elements that are interconnected" [41]. A description of the main dimensions of our classification scheme for crowd-AI supported research is given in the ensuing sections.…”

Section: Dimensionsmentioning

confidence: 99%

Theoretical Underpinnings and Practical Challenges of Crowdsourcing as a Mechanism for Academic Study

Correia¹,

Jameel²,

Schneider³

et al. 2020

Proceedings of the Annual Hawaii International Conference on System Sciences

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Researchers in a variety of fields are increasingly adopting crowdsourcing as a reliable instrument for performing tasks that are either complex for humans and computer algorithms. As a result, new forms of collective intelligence have emerged from the study of massive crowd-machine interactions in scientific work settings as a field for which there is no known theory or model able to explain how it really works. Such type of crowd work uses an open participation model that keeps the scientific activity (including datasets, methods, guidelines, and analysis results) widely available and mostly independent from institutions, which distinguishes crowd science from other crowdassisted types of participation. In this paper, we build on the practical challenges of crowd-AI supported research and propose a conceptual framework for addressing the socio-technical aspects of crowd science from a CSCW viewpoint. Our study reinforces a manifested lack of systematic and empirical research of the symbiotic relation of AI with human computation and crowd computing in scientific endeavors.

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“…In their paper, Robert Houghton and co-authors [Houghton et al, 2019] make reference to BS ISO 27500:2016 "The human-centred organisation" standard, which highlights the importance of socio-technical infrastructures and context to support the design of a citizen science project. This paper is therefore a step towards demonstrating the importance of human-centred design practices towards a technical audience.…”

Section: Design Standardsmentioning

confidence: 99%

User experience of digital technologies in citizen science

Skarlatidou¹,

Ponti²,

Sprinks³

et al. 2019

JCOM

Self Cite

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The growing interest in citizen science has resulted in a new range of digital tools that facilitate the interaction and communications between citizens and scientists. Considering the ever increasing number of applications that currently exist, it is surprising how little we know about how volunteers interact with these technologies, what they expect from them, and why these technologies succeed or fail. Aiming to address this gap, JCOM organized this special issue on the role of User Experience (UX) of digital technologies in citizen science which is the first to focus on the qualities and impacts of interface and user design within citizen science. Seven papers are included that highlight three key aspects of user-focused research and methodological approaches. In the first category, "design standards", the authors explore the applicability of existing standards, build and evaluate a set of guidelines to improve interactions with citizen science applications. In the second, "design methods", methodological approaches for getting user feedback, analysing user behaviour and exploring different interface designs modes are explored. Finally, "user experience in the physical and digital world" explores crossovers with other fields to improve our understanding of user experiences and demonstrate how design choices not only influence digital interactions but also shape interactions with the wider world.

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A sociotechnical system approach to virtual citizen science: an application of BS ISO 27500:2016

Cited by 8 publications

References 52 publications

Affordances and tensions in recording bird observations: how coordinators and volunteers perceive and experience citizen science in birding

Affordances and tensions in recording bird observations: how coordinators and volunteers perceive and experience citizen science in birding

Theoretical Underpinnings and Practical Challenges of Crowdsourcing as a Mechanism for Academic Study

User experience of digital technologies in citizen science

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