A ‘Soft’ Approach to TLM Requirements Capture to Support Through-Life Management

Doğan, Hüseyin; Henshaw, Michael; Urwin, Esmond Neil

doi:10.1007/978-3-642-10488-6_44

Cited by 4 publications

(3 citation statements)

References 7 publications

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“…Interactive Management (IM) workshops (Dogan et al 2009) were then conducted for all 6 identified stakeholder groups, with each group coming up with its Soft Systems Model (SSM) based on their understanding of the ecosystem for MFSSTS. Key elements of the models obtained from the workshops were then consolidated to come up with a unified SSM of the MFSSTS.…”

Section: Methodsmentioning

confidence: 99%

“…The overarching motivation for this research is to mitigate cybersecurity risks in MSFSTS, and boost adoption of mobile platform for financial inclusion. This paper highlights the results and understanding obtained from the work in progress of using Human Factor approaches (Dogan et al 2009;Kannan et al 2014) to analyse the models for MFSTS. It continues in Section 2 by highlighting the methodology used.…”

Section: Introductionmentioning

confidence: 99%

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A “Soft” Approach to Analysing Mobile Financial Services Socio-Technical Systems

Ambore

Richardson

Doğan

et al. 2016

Electronic Workshops in Computing

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Advances in mobile computing have presented a huge opportunity to provide Mobile Financial Services (MFS) to half of the world's population who currently do not have access to financial services. However, cybersecurity concerns in the mobile computing ecosystem have slowed down the adoption of MFS. The adoption of MFS is further hampered by the lack of a clear understanding of the interaction between the complex infrastructures and human factors that exist in the ecosystem for Mobile Financial Services Socio-Technical Systems (MFSSTS). This paper presentsthe work in progress of investigating the problem of MFSSTS. It discusses the preliminary results and understanding obtained from using Human Factor approaches to build and analyse the model for MFSSTS.

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Section: Methodsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

A “Soft” Approach to Analysing Mobile Financial Services Socio-Technical Systems

Ambore

Richardson

Doğan

et al. 2016

Electronic Workshops in Computing

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“…As informações foram analisadas para a identificação da forma de promoção da Gestão do Conhecimento no contexto de cada artigo e estão evidenciadas no Quadro 1. , BUŘITA, 2012HENNO;KIYOKI, 2012, BUŘITA, 2014, BUŘITA, 2015a, BUŘITA, 2015b, CHEN et al, 2011, COSMA, 2009BUŘITA, 2011, DOGAN;HENSHAW;URWIN, 2009, FIDOCK, 2010, GAO, 2008MAK;WOITSCH, 2010, LANGE et al, 2008, MATTILA, 2016YOO;, VELTER, 2010 Uma dificuldade derivada da metodologia de reuniões distribuídas, mencionada também por Verner (2004), foi a captura de fragmentos de processos que são frações de processos ponta a ponta. A fragmentação leva à disparidade de informação e ao entendimento entre as pessoas envolvidas, o que acarreta em maior esforço de compreensão da Cadeia de Valor.…”

Section: Práticas De Gestão Do Conhecimento No Contexto Militarunclassified

Modelagem da cadeia de valor do centro de desenvolvimento de sistemas do exército brasileiro

Paulino

Pereira

Miranda

et al. 2018

Revista PO: R. Eletr. de Eng. de Produção e Correlatas

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Resumo:A gestão do conhecimento fundamenta-se na compreensão dos processos relevantes para as organizações. É imprescindível que os processos de negócio estejam alinhados com a estratégia organizacional e que a entrega de valor por meio das atividades que geram produtos e serviços seja conhecida. A cadeia de valor identifica essas atividades e as organiza de acordo com o seu foco em agregação de valor, gestão e suporte. A modelagem da cadeia de valor como processo de captura e organização do conhecimento deve ser estudada. Este estudo propõe um modelo de cadeia de valor para o Centro de Desenvolvimento de Sistemas (CDS) do Exército Brasileiro baseada na identificação e análise dos processos da organização. Esta proposta tem como objetivo prover insumos para que a organização coordene e aperfeiçoe a utilização dos seus recursos, garantindo uma gestão do conhecimento efetiva através da compreensão de seus processos e do fluxo de agregação de valor que o modelo apresenta. Palavras-chave:Gestão do Conhecimento. Cadeia de Valor. Organização Militar. Processos de Negócio. Modelagem.Abstract: Knowledge management is based on the understanding of the relevant processes to the organizations. It is essential that the business processes are aligned with the organizational strategy and that the delivery of value by the activities that generate products and services is known. The value chain identifies these activities and organizes them according to their focus on value adding, management and support. The modeling of the value chain as a process of capture and organization of knowledge must be studied. This study proposes a value chain model for the Systems Development Center (CDS) of the Brazilian Army using a modeling methodology based on the discovery and analysis of the organization's processes. This proposal aims to provide input for the organization to coordinate and improve the use of its resources, ensuring an effective knowledge management through the understanding of its processes and the value adding flow that the model presents.

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Requirements elicitation techniques: a systematic literature review based on the maturity of the techniques

2018

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Requirements elicitation is a critical activity that forms part of the requirements engineering process because it has to discover what the software must do through a solid understanding of the wishes and needs of the various stakeholders and to transform them into software requirements. However, in spite of its relevance, there are only a few systematic literature reviews that provide scientific evidence about the effectiveness of the techniques used to elicit software requirements. This study presents a systematic review of relevant literature on requirements elicitation techniques, from 1993 to 2015, by addressing two research questions: Which mature techniques are currently used for eliciting software requirements? and Which mature techniques improve the elicitation effectiveness? Prior literature assumes that such 'maturity' leads to a better-quality understanding of stakeholders' desires and needs, and thus an increased likelihood that a resulting software will satisfy those requirements. This research paper found 140 studies to answer these questions. The findings describe which elicitation techniques are effective and in which situations they work best, taking into account the product which must be developed, the stakeholders' characteristics, the type of information obtained, among other factors.

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A ‘Soft’ Approach to TLM Requirements Capture to Support Through-Life Management

Cited by 4 publications

References 7 publications

A “Soft” Approach to Analysing Mobile Financial Services Socio-Technical Systems

A “Soft” Approach to Analysing Mobile Financial Services Socio-Technical Systems

Modelagem da cadeia de valor do centro de desenvolvimento de sistemas do exército brasileiro

Requirements elicitation techniques: a systematic literature review based on the maturity of the techniques

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