A Story About Toilet Paper: Pandemic Panic-Buying and Public Resilience

Berube, David M.

doi:10.1007/978-3-030-77344-1_9

Cited by 9 publications

(10 citation statements)

References 54 publications

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“…As Capano et al (2022) have suggested, governments need to implement more permanent and aggressive communication strategies, policy, and actions in the rising "post COVID state" (p. 1). There is emerging literature on pandemic communication, notably books by Berube (2021) and Croucher and Diers-Lawson (2023), who approach the subject from multidisciplinary perspectives where theories of resilience or bioadaptability (Berube, 2021) and "cocreational", "dialogic", and "relationship-focused" views stress the importance of "communicating change" (Taylor as cited in Croucher and Diers-Lawson, 2023). Cocreation and dialogic approaches are akin to Vietnam's collectivist culture, where Vietnamese publics, as Nguyen-Thu (2020) has suggested, are "never docile subjects of propaganda" (p. 146) and "master the arts of reading between the lines" (p. 146) to play and interact with official messages.…”

Section: A Pandemic Communication Frameworkmentioning

confidence: 99%

When communist propaganda meets western public relations: Examining Vietnam’s government pandemic communication

Le,

Block

2023

Public Relations Inquiry

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This article explores the communication strategies used by Vietnam’s communist government during the earlier phases of the COVID-19 pandemic. What makes this case worth studying is the examination of Vietnam’s hybridised use of Western public relations strategies with communist propaganda and the fluctuating, emphasis on one or the other depending on the outbreak’s implications. While Vietnam was praised as a pandemic hero in 2020, thanks in part to some academic and news media representations of the Vietnam government as an effective communicator, this perception changed when the Delta variant hit the country. What happened? Which communication strategies changed? Which remained? To answer these questions, we used a mixed qualitative method consisting of a case study and manual and computational thematic analyses of government and news media and social media texts to identify the strategies and themes that were dominant during the first COVID-19 outbreaks. This study helps to throw light on the effectiveness but also the problems that may arise from a mixed use of public relations and propaganda strategies during a global pandemic; it also raises questions about the need to build a country-specific pandemic communication framework as well as to rethink theories and uses of propaganda vis-à-vis PR today.

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Section: A Pandemic Communication Frameworkmentioning

confidence: 99%

When communist propaganda meets western public relations: Examining Vietnam’s government pandemic communication

Le,

Block

2023

Public Relations Inquiry

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Section: Theoretical Frameworkmentioning

confidence: 99%

“…A growing body of literature within cross-cultural psychology and in the broader field of social and behavioral science has sought to comprehend migrants’ coping mechanisms for handling emotional challenges [ 17 , 21 , 22 , 23 , 24 , 25 ]. Resilience is one of the considerations to which COVID-19 researchers recently have paid more attention in order to explore the factors that impact individuals’ mental crises and the challenges to overcome diverse emotional barriers [ 17 , 21 , 22 , 23 , 24 , 25 ]. Explained simply, when it comes to the pandemic, the fundamental concept of resilience illustrates “the rate of recovery of a system from perturbation back towards a presumed, pre-existing stabler state–here zero infection and associated deaths–where rapid recovery equals high resilience” [ 24 ].…”

Section: Theoretical Frameworkmentioning

confidence: 99%

“…Controlling social deviance or cultural conflict is a crucial factor that boosts resilience, helping cultivate prosocial behaviors and a sense of belonging amid lockdowns [ 13 , 18 ]. Additionally, prosocial behaviors among members of inner cultural or selective groups can influence other cultural groups, motivating them to cultivate compassion and humanitarianism and to help their neighbors in times of public health crisis [ 21 ].…”

Section: Theoretical Frameworkmentioning

confidence: 99%

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The ‘Myth of Zero-COVID’ Nation: A Digital Ethnography of Expats’ Survival Amid Shanghai Lockdown during the Omicron Variant Outbreak

Nam

Weber

Liu

et al. 2022

IJERPH

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This study presents a digital ethnography of expats’ survival amid the Shanghai lockdown during the Omicron variant outbreak. This study drew insights from studies on resilience and secondary coping within the context of global migration to comprehend the diverse emotional challenges faced by expats in a series of lockdowns and persistent nucleic acid amplification tests. Thus, this study asks what the major emotional challenges expats faced and what sources of social support they could draw from citizens in their host country during the Shanghai lockdown. Accordingly, this study collected WeChat group conversations to draw empirical findings, promoted scholarly conversations about fundamental survival necessity, and traced the process for establishing intercultural collective resilience with citizens from their host country. Overall, this study emphasized the significance of host country members who can promote certain coping mechanisms for their visitors in the specific regional and geographical context of China.

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“…Consumers' attitude toward this policy could be easily altered, even with fake news. For instance, COVID-19 breakout led to a panic-buy and created massive shortages in tissue and toilet paper (Berube, 2021).…”

Section: And Provides Managers Withmentioning

confidence: 99%

Participative pricing and donation programs in a socially concerned supply chain

Sabbaghnia

Heydari

Razmi

2022

Corp Soc Responsibility Env

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This study analyzes a participative pricing scheme, name‐your‐own‐price, as a practical marketing mechanism for a socially sustainable supply chain. There is an ongoing argument on the profitability of participative pricing. This study introduces a different approach in capturing optimal decisions of a corporate social responsibility practice. In the proposed approach, the manufacturer is willing to donate as long as, (I) business image is improving; thus, the potential market size is expanding and, (II) consumers are also donating through the proposed donation scheme. Results indicate that not only the total earnings are increasing, the market participation is also boosted. Further, operational decisions are coordinated successfully with a revenue‐sharing contract. Findings imply that there is a minimum threshold for manufacturer's participation ratio to ensure the profitability of the proposed scheme, not to mention consumer's donation size. Sensitivity analysis is conducted to prove the applicability of the proposed mechanism in real‐world applications.

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A Story About Toilet Paper: Pandemic Panic-Buying and Public Resilience

Cited by 9 publications

References 54 publications

When communist propaganda meets western public relations: Examining Vietnam’s government pandemic communication

When communist propaganda meets western public relations: Examining Vietnam’s government pandemic communication

The ‘Myth of Zero-COVID’ Nation: A Digital Ethnography of Expats’ Survival Amid Shanghai Lockdown during the Omicron Variant Outbreak

Participative pricing and donation programs in a socially concerned supply chain

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