A Study of Challenges and Solutions for Smart Phone Security

Gajjar, Kunjal; Parmar, Aniruddhsinh

doi:10.1007/978-81-322-2553-9_31

Cited by 3 publications

(10 citation statements)

References 1 publication

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“…Many smartphone users take some precautions, but a considerable percentage of users (24%) still ignore security and privacy risks Das and Khan (2016) The general public, Middle East Low level of security behaviour exhibited by participants in the study Gajjar and Parmar (2016) The general public, India…”

Section: Methodsmentioning

confidence: 99%

Cybersecurity behaviour of smartphone users in India: an empirical analysis

Shah

Agarwal

2020

ICS

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Purpose For a good number of Indians, their smartphone is their first digital computing device. They have less experience in dealing with the Internet-enabled device and hence less experience in handling security threats like malware as compared to users of other countries who have gone through the learning curve of handling such security threats using other Internet-enabled devices such as laptop and desktop. Because of this, the inexperienced Indian smartphone user may be vulnerable to Internet-related security breaches, as compared to the citizens of developed economies. Hence, it is essential to understand the attitude, behaviour and security practices of smartphone users in India. Limited research is available about the security behaviour of smartphone users in India as the majority of research in this domain is done outside India. Design/methodology/approach In this empirical study, the researchers identified 28 cybersecurity behaviours and practices through a survey of relevant literature. An online survey of identified cybersecurity behaviours and practices was administered to 300 smartphone users. Frequency analysis of the respondent data was done to understand the adoption of recommended cybersecurity behaviours and practices. Pearson’s chi-square with 5% level of significance has been used to test the hypotheses. Post hoc analysis with Bonferroni correction was conducted for statistically significant associations. Findings Overall, the respondents did not exhibit good cybersecurity behaviour. Respondents have adopted some of the most popular security features of the smartphone such as the use of screen lock. However, respondents have not adopted or are not aware of the technical security controls such as encryption and remote wipe. Statistically significant differences were found between the cybersecurity behaviour and practices and independent variables such as gender, age, mobile operating system (OS) and mother tongue. Respondents reported high level of motivation to protect their device and data, whereas they reported moderate level of threat awareness and the ability to protect to their device and data. Results of the comparative analysis with a similar study in China and the USA are also reported in this study. Research limitations/implications The main limitations of this study are as follows: the respondents' perceptions about their cybersecurity behaviours and practices were measured as opposed to their actual behaviours and practices and the generalizability of the study is limited because the sample size is small as compared to the total number of smartphone users in India. Practical implications The findings of this study may be useful for the design of effective cybersecurity prevention and intervention programs for general smartphone users of India. Originality/value This study provides an insight about cybersecurity behaviour of smartphone users in India. To the knowledge of the researchers, this is the first study to collect such quantitative data of smartphone users in India for a better understanding of the cybersecurity behaviours and practices. This study identified 28 cybersecurity behaviours and practices, which smartphone users should follow to improve cybersecurity.

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Section: Methodsmentioning

confidence: 99%

Cybersecurity behaviour of smartphone users in India: an empirical analysis

Shah

Agarwal

2020

ICS

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“…There are various information security risks in the use of smartphones. Third-party applications, for example, often collect users’ data with or without users’ consent (Gajjar and Parmar, 2015). This is because third-party applications usually have certain privileges to access physical location data, contact information or other information on the smartphone (Das and Khan, 2016).…”

Section: Related Literaturementioning

confidence: 99%

“…When individual users download specific applications, they focus more on the function of the application rather than on the security feature of such applications. This creates a serious concern for information security during the use of smartphones (Gajjar and Parmar, 2015).…”

Section: Related Literaturementioning

confidence: 99%

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Information security behaviors of smartphone users in China: an empirical analysis

Zhang

Deng³

2017

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Purpose Understanding user behavior is increasingly critical for information security in the use of smartphones. There is, however, lack of empirical studies about the behavior of smartphone users for information security in China. The purpose of this paper is to present an empirical analysis of the behavior of smartphone users in China in relation to information security. Design/methodology/approach A review of the related literature is conducted, leading to the development of a questionnaire for investigating the behavior of smartphone users. An online survey of the smartphone users in China is conducted. The collected data are analyzed with the use of descriptive analysis and Pearson’s chi-square test to better understand the behavior of smartphone users on information security. Findings The paper shows that there are serious concerns about information security in the use of smartphones in China including the ignorance of security information in downloading and using applications, inadequate phone settings, inappropriate enabling of add-on utilities and lack of proper disaster recovery plans. The study also reveals that there is a significant difference between different groups of users on information security in smartphone use. Research limitations/implications This paper is based on a purposeful sample of smartphone users in China. It is exploratory in nature. Practical implications The paper can lead to a better understanding of the behavior of smartphone users and information security in China and provide relevant government departments and institutions with useful information for developing appropriate strategies and policies and designing specific training programs to improve information security in the smartphone use. Originality/value This paper is the first of this kind to collect quantitative data from users in China for better understanding the behavior of smartphone users on information security. It provides insight towards the adoption of various measures for information security from the perspective of smartphone users in China.

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“…However, the majority of such research is done outside India. Not much research studies on the cybersecurity behavior of smartphone users in India are available [12,13]. Culture plays a role in decision-making when avoiding cybersecurity risk [14].…”

Section: Background and Related Workmentioning

confidence: 99%

Cybersecurity Behavior of Smartphone Users in India: An Exploratory Sequential Mixed Methods Approach

2020

IJATCSE

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India is experiencing tremendous growth in the smartphone market, and mobile data usage is increasing. As India moves towards a digital economy, it is required that the Indians securely access digital services. Hence, it is essential to understand smartphone users' attitude, behavior, and security practices in India. Limited research is available about smartphone users' cybersecurity behavior in India, as the majority of research in this domain is done in the western country. This article reports the results of an exploratory sequential mixed method design. The main patterns of the qualitative user study are: (1) interviewed users' are aware of cybersecurity threats; (2) interviewed users' are motivated to protect their smartphone and data but lack the ability to do so;(3) difference in security behavior of digital natives and digital immigrants. A quantitative user study further validated these patterns.

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A Study of Challenges and Solutions for Smart Phone Security

Cited by 3 publications

References 1 publication

Cybersecurity behaviour of smartphone users in India: an empirical analysis

Cybersecurity behaviour of smartphone users in India: an empirical analysis

Information security behaviors of smartphone users in China: an empirical analysis

Cybersecurity Behavior of Smartphone Users in India: An Exploratory Sequential Mixed Methods Approach

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