A study of factors enhancing smart grid consumer engagement

Park, Chankook; Kim, Hyunjae; Kim, Yang-Soo

doi:10.1016/j.enpol.2014.03.017

Cited by 135 publications

(99 citation statements)

References 13 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…The energy value network enables consumers to transform into active prosumers and build strong relationships with other entities in the network [36]. The existing literature presents several methods that drive customer acceptance and engagement [36,73,[75][76][77][78][79]82]. Enablers of customer participation include-added comfort, energy independence, extended chance for electricity market participation, innovative control of appliances and devices, environmental benefits, economic incentives, energy bill reduction, clear and periodic billing, detailed information of energy consumption, enhanced energy supply reliability, and other social engagement factors [73].…”

Section: Consumer Engagementmentioning

confidence: 99%

“…A study investigated the factors that enhance customer engagement through a survey of energy consumers in Korea [76]. A key contribution of the study is the inclusion of the perceived risk during testing of the acceptance model.…”

Section: Consumer Engagementmentioning

confidence: 99%

“…Provider-consumer relationships [16,36,[60][61][62][63][64][65][66][67][68][69][70][71][72] Consumer engagement [5,14,36,56,[73][74][75][76][77][78][79][80][81][82] Socio-Economic-technological aspect [18,28,46,74,76,80,81, This paper is structured as follows: Section 2 discusses the latest progress in the area of prosumer based smart grids focusing on prosumer communities and prosumer relationships. Section 3 outlines the future work and Section 4 concludes the paper.…”

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Prosumer Communities and Relationships in Smart Grids: A Literature Review, Evolution and Future Directions

2018

View full text Add to dashboard Cite

Smart grids are robust, self-healing networks that allow bidirectional propagation of energy and information within the utility grid. This introduces a new type of energy user who consumes, produces, stores and shares energy with other grid users. Such a user is called a “prosumer.” Prosumers’ participation in the smart grid is critical for the sustainability and long-term efficiency of the energy sharing process. Thus, prosumer management has attracted increasing attention among researchers in recent years. This paper systematically examines the literature on prosumer community based smart grid by reviewing relevant literature published from 2009 to 2018 in reputed energy and technology journals. We specifically focus on two dimensions namely prosumer community groups and prosumer relationships. Based on the evaluated literature, we present eight propositions and thoroughly describe several future research directions.

show abstract

Section: Consumer Engagementmentioning

confidence: 99%

Section: Consumer Engagementmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Prosumer Communities and Relationships in Smart Grids: A Literature Review, Evolution and Future Directions

2018

View full text Add to dashboard Cite

show abstract

“…This factor is applied to both individual and organizational ICT adoption [3]. The research on the residential consumer engagement in smart grid indicates that several variables (e.g., understanding of smart grid, understanding of compatibility between existing technologies and emerging ICT) influence consumers' perception on ease of use and acceptance of a new system [22]. The limited smart grid understanding by consumers is due to the poor understanding of smart grid terminology [69].…”

Section: Ease Of Usementioning

confidence: 99%

“…ICT is seen as a cornerstone of smart grids [5]. Meanwhile, the challenges of smart grid deployment and adoption are highly related to the innovative ICT application [5,21,22].…”

Section: Research Backgroundmentioning

confidence: 99%

Industrial Consumers’ Smart Grid Adoption: Influential Factors and Participation Phases

Jôrgensen

Asmussen

2018

Energies

View full text Add to dashboard Cite

Abstract:The participation of industrial consumers in smart grid transition is important due to their consumption footprint, heavy energy use and complexity in the implementation of smart energy technologies. Active involvement of industrial consumers in the development of smart grid solutions is important to ensure the energy system transformation. Despite the importance of industrial consumers has been identified, the empirical studies on the smart grid still mainly address residential and commercial consumers. Therefore, based on four case studies with two industrial consumers, one energy consulting company and one electricity retailer, this paper investigates the factors that influence industrial consumers' acceptance of smart grid solutions, and how the influential factors are relevant to the smart grid adoption phases. Eleven influential factors are identified that impact on four stages for industrial consumers' adoption of smart grid solutions (inscription, translation, framing, and stabilization stages). The eleven influential factors are: awareness of multiple contexts, shared support, return-of-investment, ease of use, flexibility and dynamic pricing, liberalization and energy tariff structure, customer focus, solution integration, process improvement, service quality, and company's green image.

show abstract