A study of the selection criteria for enterprise resource planning systems

Tsai, Wen Hsien; Lee, Pei Ling; Chen, Shu-Ping; Hsu, Wen Hu; Lin, Thomas W.

doi:10.1504/ijbsr.2009.027200

Cited by 10 publications

(5 citation statements)

References 41 publications

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“…FourchangesmayimpacttherankingofdifferentfactorsinfluencingthechoiceofanERP type over time (Garrison, Wakefield, & Kim, 2015;Tsai, Lee, Chen, & Hsu, 2009;Tsai, Lee, Shen,&Lin,2012):userexperienceschanges,technologychanges,userrequirementschanges, andeconomicalchanges.…”

Section: Resultsmentioning

confidence: 99%

ERP On-Premise or On-Demand

Zhao

Kirche

2018

International Journal of Business Analytics

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This article contends that vendors are now pushing into the small to mid-size organizational markets with simplified, less-risk, less-reward systems while consultants have project experience and have thorough contracts isolating their role. However, SMEs that adopted ERP on-premise solutions before are now facing a dilemma: continuing with ERP on-premise upgrades or switch to on-demand solutions. This article contains data surveyed from Chief Information Officers (CIO) of SMEs with respect to indicators of ERP adoptions. Cost, reduced demand for own IT resources, outage/accessibility and performance were found to be the most critical and important factors to assess ERP adoptions for SMEs.

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Section: Resultsmentioning

confidence: 99%

ERP On-Premise or On-Demand

Zhao

Kirche

2018

International Journal of Business Analytics

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“…The review results are summarized and were intended as a source for software selection problems. Tsai et al [41] have surveyed the selection of ERP software packages and its supplier in Taiwan industries. The survey was performed in 5,000 largest corporations between 2003 and 2006.…”

Section: Related Workmentioning

confidence: 99%

Browser Selection for Android Smartphones Using Novel Fuzzy Hybrid Multi Criteria Decision Making Technique

Arunagiri¹,

Pandian²,

Krishnasamy³

et al. 2022

ITC

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IT and Telecommunication sector has grown massively over the past few decades. Mobile phones that were initially developed for making calls and now become an essential item and are just not restricted to calling. They have dominated most of the gadgets like computers, cameras etc. Regularly people come across an extensive number of enhanced and better-quality features being inbuilt with them. A variety of mobile phones with different shapes and sizes are manufactured within a wide range of budgets. This is the key motivation behind an exponential growth in the number of users and the arrival of new manufacturers in the field. Along with this growth, there is a fast growth of mobile application software providers also. Apart from calling, many consumers use smartphones for browsing the internet. This puts users into a dilemma to select a better browser for their smartphone to fulfill their requirements. With this aim, an attempt is made in this paper for the evaluation and selection of a better browser. To achieve this, a hybrid Multi Criteria Decision Making (MCDM) approach is proposed by combining COPRAS (Complex Proportional Assessment of alternatives) technique and Fuzzy Analytical Hierarchy Process (FAHP).

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“…The measurement is observation and quantification while evaluation is a paired measurement with an observation of what would be desired and comparison is putting two evaluations against each other [43]. Although performance measurement and evaluation are ensuring the successful implementation of information systems, also ERP model consists of data models, Critical Success Factor (CSF) models and phase models [44], evaluation ERP solutions in post-implementation phase is under-research [33].In [30], [45] previewed some researches that discussed the relation between criteria of ERP selection and enterprise's size and concluded that the size does not significantly affect criteria selection, but only on the judgment importance assigned in comparisons. For example, flexibility and supplier support are two first selection criteria in large-sized enterprise, however cost and adoptability are the most important criteria for smallmedium sized enterprises.…”

Section: Literature Reviewmentioning

confidence: 99%

“…There are different models are produced to select and evaluate ERP systems. [45] Collected eight models from 1997 until 2006 and studied the dependency between selection criteria of ERP packages and ERP vendors. [31] Used the criteria of updated DeLone & McLean of success IS model, apply hybrid MCDM process (AHP and TOPSIS) on it to detect that service quality is a best criterion (with its sub-criteria: on time delivery, knowledge and competency, error network, availability, access, rate delay and reliability) for two different IS in banking and construction industry sector.…”

Section: Literature Reviewmentioning

confidence: 99%

A Roadmap for Migration System-Architecture Decision by Neutrosophic-ANP and Benchmark for Enterprise Resource Planning Systems

Slamaa¹,

El-Ghareeb

Saleh

2021

IEEE Access

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The selection of the system-architecture is critical step in software-engineering lifecycle. Unfortunately, the selecting a suitable architecture is a hard mission. The difficulty of the adopting architecture increases in inconsistence case as in SOA and MSA. The paper answers -when architecture transform‖, -to which architecture migrate‖ and -how‖. The paper addresses the lack of evaluation ERPs in post-implementation phase. The paper provides static and dynamic analysis for monolith, SOA and MSA by numerical-comparison and Benchmark. This paper proposes a roadmap for migration-architecture. The roadmap consists of flowchart of migration and migration-decision model that is supported with criteria of evaluation form for assessing system's baseline and making a consistence decision by Neutrosophic-ANP. Because of the dependency between factors of information system evolution, ANP is used. Furthermore, Neutrosophic set is selected because its accuracy in inconsistence. Benchmark assesses OpenBravoERP, Odoo12 and Metasfresh5.144 to represent monolith, SOA and MSA respectively. Benchmark assesses performance, time to the market, stability, future proof, network issue and cost. They are tested based on scenario tests which grantee that transactions are executed within more than one module of ERPS, simulates real business's procedures, huge number of records and concurrent load by virtual users. The proposed model and benchmark help -Hitac' enterprise in two decisions for its expansion-plan in COVID-19 crisis. The numerical steps of this case-study are provided. Most published papers and literatures about Microservices are not empirical. The main paper's result is filling this gap by a one of the empirical aspects with an academic study support.

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A study of the selection criteria for enterprise resource planning systems

Cited by 10 publications

References 41 publications

ERP On-Premise or On-Demand

ERP On-Premise or On-Demand

Browser Selection for Android Smartphones Using Novel Fuzzy Hybrid Multi Criteria Decision Making Technique

A Roadmap for Migration System-Architecture Decision by Neutrosophic-ANP and Benchmark for Enterprise Resource Planning Systems

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