A Study on Job Control Occupational Self-Efficacy and Job Performance: After the Covid-19 Pandemic

Abstract

This empirical research study aims to explore the relationships between the concepts of occupational self-efficacy, job-control and performance during this abrupt transition in work behavior during Covid-19 Pandemic. More importantly IT skills and Computer literacy levels of the employees intervene as important moderators into this job-control performance research model and thus offers a new empirical contribution to the literature. The study sample consisted of 441 employees from different sectors who were working remotely from home during the Covid-19 Pandemic. PLS SEM is used for analyzing the results. Managers and especially human resource managers can benefit from the results of this research. Two of our main hypotheses and thus the intended major contributions of this work are supported. IT skills moderates the relationship between job control and job performance. Second, occupational self-efficacy mediates the relationship between job control and job performance. The computer usage ability level of the respondents produced significant differences on the relation between job control and performance. Results indicate the importance of developing training programs to increase the IT skills and computer usage levels of self-confident employees for higher performance with more self-efficacy. JEL classification numbers: M1, M19. Keywords: IT skills, Occupational self-efficacy, Job control, Work transition.