A Study on Stress Management by Middle Level Employees with Special Reference to Knowledge Process Outsourcing Company

Abstract

Human Resources Management is a function in organizations formulated to augment employee performance in service of an employer's strategic objectives. An employee is affected by intrinsic and extrinsic factors at work and his/her success depends on how he/she overcomes those factors and creates a good name in the Organization among his/her peers. Knowledge process outsourcing (KPO) describes the outsourcing of core information-related business activities which are competitively crucial and forms an essential part of a company's value chain. KPO requires strengthened analytical and technical skills as well as a high degree of specialist expertise.Stress in the workplace has the potential to impact employees of all categories, and managers as well as other kinds of workers who are vulnerable to work overload. However, less powerful employees (those who have less control over their jobs) are more likely to experience stress than employees with more power.