A summated rating scale for measuring city image

Gilboa, Shaked; Jaffe, Eugene D.; Vianelli, Donata; Pastore, Alberto; Herstein, Ram

doi:10.1016/j.cities.2015.01.002

Cited by 90 publications

(83 citation statements)

References 48 publications

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“…Similar phenomena can be found in Valencia with the creation of the City of Arts and Science [12]. Architecture is utilized in these cases as a tool to build a positive image and identity for the city that is able to better meet the demands of the cities' stakeholders, whether they are residents, business people, or visitors, in order to gain a competitive advantage [29]. Increasing the competitiveness is the aim of the marketing and promotion of the city [45].…”

Section: Significance Of Architecture In City Image Building and Citymentioning

confidence: 97%

“…Culture, entertainment, infrastructure, shopping centers, safety, sport facilities, and services are frequently examined as important items composing the residents' and tourists' mental pictures of cities [29]. Items such as heritage and medical facilities are more frequently used in tourism studies [29]. It is observed that built structures, although discussed in various manners referring to different stakeholder's perceived dimensions, obviously play a vital role in shaping city image.…”

Section: Significance Of Architecture In City Image Building and Citymentioning

confidence: 99%

“…Many papers contemplating city image focus on its formation model through scale development [23,[27][28][29][30][31][32][33][34][35][36][37][38][39][40][41]. Culture, entertainment, infrastructure, shopping centers, safety, sport facilities, and services are frequently examined as important items composing the residents' and tourists' mental pictures of cities [29].…”

Section: Significance Of Architecture In City Image Building and Citymentioning

confidence: 99%

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From Landscape to Mindscape: Spatial Narration of Touristic Amsterdam

et al. 2018

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Abstract:The cultural attributes of architecture in touristic cities are vital to city image building, city branding, and rebranding, as well as generating more economic profits for sustainable urban development, and protecting cultural sustainability. However, many studies on this theme focus on the singularity of architecture referring to its stylistic or morphological definitions, lacking attention to visitors' cultural experiences in the architectures. Considering the importance of personal experience involved in cultural activities as a process of spatial narration through which architecture makes sense to visitors and generates cultural values, the aim of this paper is to reveal the respective correlations between different types of architecture regarding the cultural experience it imparts and the non-positive dimensions of the city image. This research builds a categorization system of three cultural types of architecture, and designs a questionnaire to collect tourists' personal opinions concerning architectures and the city image of Amsterdam's waterfront in order to calculate such correlations statistically. The results associate architectures with 'tourism-oriented', 'present/process-based', and 'mass' cultural types with non-positive dimensions of city image, which leads to further discussions of 'authenticity', 'identity', and 'mass culture', suggesting the significance of urban cultural policies and local communities in terms of city rebranding.

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Section: Significance Of Architecture In City Image Building and Citymentioning

confidence: 97%

Section: Significance Of Architecture In City Image Building and Citymentioning

confidence: 99%

Section: Significance Of Architecture In City Image Building and Citymentioning

confidence: 99%

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From Landscape to Mindscape: Spatial Narration of Touristic Amsterdam

et al. 2018

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“…Different systems and sites on transportation and travel give a rating score to a city, taking rates of various variables into account, for example, green space, cleanliness, tourism offices (restaurants, hotels, parks, and so on. ), safety, peacefulness, low crime rates, and so on (Gilboa et al, 2015). These rating scores do not convey precise information, in spite of the fact that tweets or reviews are significant because they offer some assistance to the transportation administrators and travelers so they will know about all positive and negative points of each feature.…”

Section: Introductionmentioning

confidence: 99%

Fuzzy ontology-based sentiment analysis of transportation and city feature reviews for safe traveling

Ali

Kwak

Khan

et al. 2017

Transportation Research Part C: Emerging Technologies

117

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Traffic congestion is rapidly increasing in urban areas, particularly in mega cities. To date, there exist a few sensor network based systems to address this problem. However, these techniques are not suitable enough in terms of monitoring an entire transportation system and delivering emergency services when needed. These techniques require real-time data and intelligent ways to quickly determine traffic activity from useful information. In addition, these existing systems and websites on city transportation and travel rely on rating scores for different factors (e.g., safety, low crime rate, cleanliness, etc.). These rating scores are not efficient enough to deliver precise information, whereas reviews or tweets are significant, because they help travelers and transportation administrators to know about each aspect of the city. However, it is difficult for travelers to read, and for transportation systems to process, all reviews and tweets to obtain expressive sentiments regarding the needs of the city. The optimum solution for this kind of problem is analyzing the information available on social network platforms and performing sentiment analysis. On the other hand, crisp ontology-based frameworks cannot extract blurred information from tweets and reviews; therefore, they produce inadequate results. In this regard, this paper proposes fuzzy ontology-based sentiment analysis and semantic web rule language (SWRL) rule-based decision-making to monitor transportation activities (accidents, vehicles, street conditions, traffic volume, etc.) and to make a city-feature polarity map for travelers. This system retrieves reviews and tweets related to city features and transportation activities. The feature opinions are extracted from these retrieved data, and then fuzzy ontology is used to determine the transportation and city-feature polarity. A fuzzy ontology and an intelligent system prototype are developed by using Protégé web ontology language (OWL) and Java, respectively. The experimental results show satisfactory improvement in tweet and review analysis and opinion mining.

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“…Analysis of the frequency of factors used in 39 studies about the image of the citySource: Gilboa, S., Jaffe, E., Vianelli, D.,Pastore, A. & Herstein, R. (2015).A summated rating scale for measuring city image.…”

mentioning

confidence: 99%

Утицај Страних Директних Инвестиција На Имиџ Града: Пример Компаније „фијат” И Града Крагујевца

Kocić

Šapić²,

Golo³

2017

TEME

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In the contemporary circumstances of accelerated globalization, every country, region and city have to compete for their part in the total number of the world's consumers, tourists, businesses, investment and experts. Creating a brand and building a favorable image of the specific city can be of great importance in the process of the realization of its economic, political and developmental objectives, differentiation with regard to competitive cities, as well as in the process of gaining a global competitive advantage. This paper examines the impact of foreign direct investment and the image of the company on the improvement of the image of the city in which the investments are realized. The results of the empirical research, which refers to the investment of the international company Fiat in the City of Kragujevac, indicate that investments, the company's image and its business have a positive influence on the image of the city, primarily through its impact on the economic and infrastructural aspects. Kew words:city brand, city image, company image, FIAT, foreign direct investment. УТИЦАЈ СТРАНИХ ДИРЕКТНИХ ИНВЕСТИЦИЈА НА ИМИЏ ГРАДА: ПРИМЕР КОМПАНИЈЕ "ФИЈАТ" И ГРАДА КРАГУЈЕВЦАСажетак У савременим условима убрзане глобализације, свака земља, регион и град морају се такмичити за удео у укупном броју светских потрошача, туриста, послова, инвестиција и стручњака. Стварање бренда и изградња повољног имиџа одређеног града могу бити од изузетног значаја у процесу остваривања његових економских, политичких и развојних циљева, диференцирања у односу на конкурентске градове, као и стицања глобалне конкурентске предности. У раду се истражује утицај страних директних инвестиција и имиџа компанија на побољшање имиџа града у коме се инвестиције реализују. Резултати емпиријског истраживања које се односи на инвестицију међународне компаније "Фијат‖ у граду Крагујевцу указују на чињеницу да инвестиције, имиџ и пословање компаније утичу позитивно на имиџ града, првенствено кроз њихов утицај на економске и инфраструктурне аспекте.Кључне речи: бренд града, имиџ града, имиџ компаније, ФИJАТ, стране директне инвестиције.

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A summated rating scale for measuring city image

Cited by 90 publications

References 48 publications

From Landscape to Mindscape: Spatial Narration of Touristic Amsterdam

From Landscape to Mindscape: Spatial Narration of Touristic Amsterdam

Fuzzy ontology-based sentiment analysis of transportation and city feature reviews for safe traveling

Утицај Страних Директних Инвестиција На Имиџ Града: Пример Компаније „фијат” И Града Крагујевца

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